I bought a chrysler maxcare warranty through Justin Bean (chrysler dealership in Wisconsin... I live in NY) last year when chrysler was sinking fast. Justin told me that the warranty had a 1 year no payments plan. He sent me the service contract stating the 8year/80K extended warranty $0ded.

Now a year later I go to start making payments and they have switched it to a 7year/85k warranty $100ded. I called and complained so they switched it back to the $0ded, and stated that the 8year warranty is for cars that are certified pre-owned by the dealership selling the warranty (Justin told me that this wasn't necessary as the car was already a CPO vehicle from the previous owner). AND since I live in NY and Justin's place didn't "certify" the car, the most that chrysler can do is keep me at a 7year/85K.

I'm not being unreasonable here correct. This is a classic bait and switch. Should I call back the chrysler service contract place again and demand the warranty that I purchased or what?

-Steve

P.S. I have all the emails saved from justin stating that the vehicle doesn't need anything other than me accepting the deal and making payments (no stipulation for an inspection).