Here we go.
About three weeks ago I finally took my car in to have the tranny repaired. First the dealer said they knew nothing about any tranny problems with the Crossfire. I had a conversation with the service manager and he acknowledged that he had the same problem with his Crossfire. After numerous calls to Chrysler they finally acknowledged that there is a problem.
Secondly the dealer wanted to first replace the service manager's tranny as an experiment to see if it would help, and if so then order one for my car. I had a problem with that approach, after all I've been waiting for a while for some feedback to correct the problem and nothing is happening.
In my opinion the problem is a huge safety issue for myself, and for the other driver that might need to take evasive action to avoid a potential accident if I'm stalled in the middle of the intersection or in a crossing situation. After a brief and to the point conversation with top management from the local Chrysler dealer they agreed to also order a new tranny for my car. It took a week to receive it and one full day for the installation.
I'm extremely satisfied with the outcome and it definitely feels different in the shifting so I think my problems have been resolved.
I would like to take this opportunity to express my appreciation to the service department management and personnel from Maroone Chrysler in Coconut Creek, Florida for their professionalism.
Good Luck to all.
Mike Donate
Hollywood, Florida USA