Hello,
Believe me , DCX is very concerned about customer satisfaction. Dr Wolfgand Bernhard , the COO of the company and the person that I have heard as being the one who pushed for the Crossfire to be built, made quite an impressive display at the recent gathering at the Pontiac Silverdome. They are pushing for world class in every catagory and most of the dealerships are catching on too. I recently purchased my car (11-20-03) at the Southfield, Mi. dealership that Pat Kittles (our brother member) was formerly working and they made me feel what I can only guess a Ferrari owner would feel like. They introduced me to the tech that has received the training on the car and he was very helpful. Anyone having problems should either notify DC or find another dealer. I am sure that they will find one that wants to do proper business.

CrossCrazy