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Old Jan 6, 2004 | 02:07 PM
  #22 (permalink)  
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jsisabella
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Joined: Nov 2003
Posts: 673
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From: Ohio
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I just had a call from my local dealer, Greenwood Market Motors, here in Youngstown, Ohio. The sevice advisor told me that they had gone ahead and ordered a new radio for me, and that it would be here next week.

That is great, especially since I had not yet complained about it. I was going to wait until my first oil change/service. On the same call, she asked if I was getting any wind noise around the doors. I said yes, and she told me that they would take care of that at the same time.

I thanked her for being proactive with these things, and I told her I would be passing it around how great I was being treated!!

I have NEVER been called in advance to have a minor problem fixed by a dealer. If this is how D/C is going to treat their customers, then their business is going to take a giant leap forward.

I am more happy about buying this car now than I was when I picked it up last October!
 
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