Well i know how body shops work and that place sucks! Talk to your insurance company, the adjusters have the shop by the short hairs. I see our shop bending over backwards to appease the ins companies. Ask the shop head idiot what tier level his shop is (#1 the best). Then ask him what skill level the tech is, A level is the top.

Man I can't even fathom turning out a car like they are doing to you!!! A flippin run They have to be kidding. Im sorry but they are a **** shop and you HAVE to get your ins. company fired up or you will get walked all over. I cant believe he gave you attitude . Heres a hint, go in there with a clipboard and a camera. Body shops all take several pics of cars before they touch them to give them a fighting chance when/if it gets nasty with the ins company. Look at EVERYTHING you dont like and take several pics & notes of each one...you have the right. This will put them on guard to either get it together or try to snowball you more.

Pooly

PS. Shops are struggling hard for buisness so be aware how much power your $ has. If they tick off your ins company it will bite them in the butt. I'd be mad as hell and would take this place to court (again good reason for notes and pics) DONT FORGET HOW MUCH THAT CAR COST NEW, ITS NOT A BEAT UP KIA!!