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Old Aug 12, 2005 | 09:36 AM
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juddz
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Joined: Jun 2005
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Default Why Audiobahn Sucks

Hey, folks -
I had a 10" self amplified Audiobahn subwoofer tube in my previous ride, a 2003 Mazda Protege5. The sub tube has a harness and six terminal connector that allows it to be quickly disconnected and removed from the car if more space is needed for luggage, etc. When I unloaded the Mazda, I did not have the time to remove all of the wiring, so I disconnected the tube and left the harness behind. I figured I could get a replacement easily.

Now, I want to drop the tube into the Crossfire. However, I am without the wiring or the six terminal connector. Though amp wiring kits are plentiful, the connector is not common. Best Buy and Circuit City both recommended that I contact Audiobahn for a replacement part. I also checked Radioshack for a similar size and type of connector that could be adapted to a wiring kit, but no luck. So, I called Audiobahn and left a message explaining the situation. I never got a call back. Then, I e-mailed them to ask how I could go about getting a replacement. Again, no response. So, either I rig up something that will work, or go without a tube. Those appear to be my choices.

Audiobahn makes a good product, but their customer support absolutely sucks. I would not ever buy another Audiobahn product for that reason. What kind of response would you expect if you needed wiring help, or if you had a warranty concern? BEWARE.
 
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