I hear what you are saying, but we are still talking about a 10-12K car here, that is possibly kept outside its entire life anyway, with far less security than a dealers lot with 30 mil worth of rolling stock. Between 50K pickups, vipers, prowlers, etc I am sure another used XF is just another car - quite obviously no one here feels that way, but that is the reason my car has never seen a dealership. I would be pissed about being lied to, but a car sitting out overnight in a dealers secure lot is much less agregious than many other dealer faults I have heard here on the forum...
Originally Posted by shapeshifter309
I would expect them to be. You are right, there's nothing they can do to really fix it now. It may seem like a minor transgression to other people but to us XF owners, we expect the dealer to treat the car how we treat it.
And Boiler, me and you usually see eye-to-eye on most stuff. I don't think that just because someone's XF is parked outside from time to time, or even all the time, it's really the principle of the matter. My XF spends most of it's time outside or in a parking garage, but I try to take as good of care of it as I can. I would be twice as mad if a dealer told me they would keep my car inside and then left it out all night if they were in a not-so-good neighborhood.
It really is just the problem of the service writer or porter or whoever telling our friend that they would keep his car inside then leave it out all night, twice. It's not something that deserves a good kick in the nads, but it does deserve some stern words and a complaint. I wouldn't trust this dealer after that.