Old Aug 1, 2011 | 05:13 PM
  #114 (permalink)  
Erzer's Avatar
Erzer
Senior Member
Joined: Dec 2007
Posts: 2,123
Likes: 1
Default Re: XF Roadster - soft top fabric problem caused by constructional fault

Updated list of Crossfire Roadsters outside germany:
1. bmorgan - 2005 SRT
2. DKAwildcat - 2008
3. Pizzaguy - 2005 Ltd.
4. mickey5469 - 2005 Ltd., 70k miles
5. Franc Rauscher
6. IBLUBYU - 2005 SRT, 22k miles
7. autumnmass - 2007, 12k miles
8. tri_zombie - 2005 SRT
9. oledoc2u - 2005 SRT
10. inot2old
11. Steven 4190 - 2008, 12k miles
12. itsky - 2006, - 46k miles
13. andyd - 2005 N/A, 47k miles (U.K. car)
14. andyd - 2006 SRT, 17k miles (U.K. car)
15. dtinker - 2006, 8,300 miles, 6X062735
16. InfernoRedXfire - 2005 SRT
17. 2005 Ragtop - 2005, 31k miles
18. iamfink2 - 2005, 46k miles
19. RMADERMAN - 2005 SRT 6, 30k miles, new top under warranty
20. RMADERMAN - 2005 SRT 6, 50k miles, new top, Chrysler paid for top, i paid for install at $600 (Florida car)
21. AMAFIRE - 2005 SRT 6, warranty top replaced at 30K miles (Florida car)
22. Osofast2 - 2005, 38k miles
23. UK DAVE - 2006 SRT 6, 12K miles (U.K. car)
24. Hindin - 2006, 23.5k miles
25. shedman - 2006, 24k miles
26. Ottawa John - 2007
27. harbor - 2007 Ltd., 16k miles
28. gibsonjunkie - 2005, 76k miles, been there for at least three years (Connecticut car)
29. etmusic - 2006 Ltd. - problem started around 20k miles
30. muskrat - 2004, 52k miles - been there since I got it.
31. gryfan - 2005 with 30,00 km (Canadian car - recheck mileage)
32. KJN - 2006 Ltd. - It has the exact mark from when I bought it used at 23k miles.
33. Erzer - 2007 SE, 57k miles.
34. smfrycruzr - 2005 Ltd., 43k miles.
35. Mushtalakin - 2005 Ltd., 45k KM (Canadian car) Dealer said: Was caused by putting top down while wet.
36. P-J - 2006 SE
37. loosecannonxf - 2007 - Problem starter with 23k miles, now 59k miles
38. Stargazer - 2005 - Limited Roadster, 32k miles, New Top (FLORIDA CAR)
39. Lorne - 2005 - 38k KM (Canadian car)
40. Scott_lmtd - 2005 - LTD, 34k miles
41. jonnyb - 2005 - SRT6 - bought with 24K miles and visible top damage - now at 29K it's worse
42. crossfirefrank - 2005 - 12k miles
43. thistle - 2007
44. xfirebob - 2007 - 8k miles
45. cmalmgren - 2005 Limited Roadster, 66k miles
46. SATXfire - 2005 Limited Roadster, 11k miles
47. eruby - 2005 Limited Roadster, 70K miles - upstate SC USA
48. tdanner -
49. srt-6 rag top - 2005 - SRT6 -
50. Canuk - 2005 - 60,000 kilometers
51. Stevefromtyler - 2005 - LTD - 40,000 miles
52. tolas007 - 2005 - SRT6 -
53. mich56 - 2007 - 24,000 miles
54. Michael M - 2005 - LTD - 73,000 miles
55. theoneandonly - 2007 - SE - alot of miles
56. aledkthomas - 2005 - 70,000 miles - Wales, UK
57. TomKat - 2005 - 53,000 miles
58. gl123844 - 2005 - LTD -
59. AngeloSpinner - 2005 -
60. RED-Fire - 2007 - 22,000 miles
61. BillG - 2005 - 26,000 miles
62. Gunsofthenavarrone - 2005 - LTD -
63. Red007Roadster - 2007 - Base -
64. OKC-XFR - 2005 - LTD - 45,000 miles
65. noles-2005-STR6- 66k
66. OldSalt-2007 Limited 43000 miles

(added OldSalt)
____________________________________________

Well the "battle" has started. Went to the dealership for a few things. 1) the fabric top, 2) auto-lock/rolling lock not working, 3) top leaking in rain and car washes, 4) told them windshield trim (top) whistles and needed to be re-tapped.

1) Said they would take pictures and send to Chrysler for their ruling
2) Said they had it working
3) Said not uncommon for car washes to cause some leaking - didn't address other issue other than to say the had run water over top and didn't see anything. The top did not appear wet at all.
4) Said they couldn't hear anything...this could be heat related so I'll wait till cooler temps

I knew 3 was a BS response, but noticed when I drove away the doors (2) didn't auto lock.
When checking out, I asked service manager how long he expected for a decision on the fabric issue and he said "I told you it wasn't covered". I said I don't understand how when I have bumper to bumper even after I get 70k.

Made a call to customer service number they provided and the nice lady said they should have taken pictures and let Chrysler decide. Said I could go back or go to another dealer. I went to where I bought the car, out of my way, and they sent the service manager out with camera. I thought now we're getting somewhere...he said it's just a mark I said no it isn't, and that customer service said he was to take a picture and submit it. Just when I started to say, if you don't want to do it I'll take it higher, he took the pictures.

My recommendation, especially those still under warranty, is to go to your dealer and file a complaint about the mark. If they refuse to acknowledge it, call customer service at 1-800-992-1997 and say car complaint and file a complaint with them. If enough of us do it, it MIGHT help.

So for now my car is gassed and put away until I get resolution or just cancel what remains of my extended "bumper to bumper" prior to going past 70k...if I would even get anything.
 
Reply