Old Oct 10, 2011 | 12:39 PM
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KelloggKid
Joined: Sep 2011
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Default Re: Phoenix: Cruise on Central, Oct. 8th, 2011

I had the year etc in my signature but for some reason my signature info is no longer showing up. Millie is a 2005 White Roadster.

I was given a 24 month / 24000 extended warranty but it doesn't cover the clutch. Last week I contacted the sales manager and told him what was going on. He referred me to the service manager who is in charge of the department that is supposed to go through used cars prior to deliver. I contacted the service manager on Thursday and he said to bring it in, let them look at it, and he'd see what they could do for me. I took it in at lunch time on Thursday, they test drove it and then they told me they'd fix it.

I was ecstatic. About an hour later I got this nagging paranoid fear that I was going to return in a week or so to find a huge bill on the counter. I was unable to reach the service manager on the phone so sent him an email thanking him for taking the hit on the clutch. I got a nice reply back so I'm assuming they are really going to follow through. Like I said earlier, if this turns out the way it seems like it might, I'm going to be very vocal about touting this dealership.
 
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