Phoenix: Cruise on Central, Oct. 8th, 2011
Re: Phoenix: Cruise on Central, Oct. 8th, 2011
I had the year etc in my signature but for some reason my signature info is no longer showing up. Millie is a 2005 White Roadster.
I was given a 24 month / 24000 extended warranty but it doesn't cover the clutch. Last week I contacted the sales manager and told him what was going on. He referred me to the service manager who is in charge of the department that is supposed to go through used cars prior to deliver. I contacted the service manager on Thursday and he said to bring it in, let them look at it, and he'd see what they could do for me. I took it in at lunch time on Thursday, they test drove it and then they told me they'd fix it.
I was ecstatic. About an hour later I got this nagging paranoid fear that I was going to return in a week or so to find a huge bill on the counter. I was unable to reach the service manager on the phone so sent him an email thanking him for taking the hit on the clutch. I got a nice reply back so I'm assuming they are really going to follow through. Like I said earlier, if this turns out the way it seems like it might, I'm going to be very vocal about touting this dealership.
I was given a 24 month / 24000 extended warranty but it doesn't cover the clutch. Last week I contacted the sales manager and told him what was going on. He referred me to the service manager who is in charge of the department that is supposed to go through used cars prior to deliver. I contacted the service manager on Thursday and he said to bring it in, let them look at it, and he'd see what they could do for me. I took it in at lunch time on Thursday, they test drove it and then they told me they'd fix it.
I was ecstatic. About an hour later I got this nagging paranoid fear that I was going to return in a week or so to find a huge bill on the counter. I was unable to reach the service manager on the phone so sent him an email thanking him for taking the hit on the clutch. I got a nice reply back so I'm assuming they are really going to follow through. Like I said earlier, if this turns out the way it seems like it might, I'm going to be very vocal about touting this dealership.
Re: Phoenix: Cruise on Central, Oct. 8th, 2011
Originally Posted by trippendicular
..............The dealer didn't charge you? Is that what you're saying?!
Whoa.
Whoa.
6 Calendar day turnaround
Rental car
New clutch, throwout bearing, pilot bearing, and slave cylinder
Total cost = $0.00
Not only did ABC Nissan take the total hit on this but they couldn't have been any friendlier, helpful, and courteous if they had tried. I probably paid more for the car then if I had bought it from a private party but if you're dealing with a standup dealer like ABC it's worth every penny. I can't begin to express how much I appreciate their making this right.
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Re: Phoenix: Cruise on Central, Oct. 8th, 2011
Also, let me know if anything is happening in Phoenix in November. I live in Munds Park just south of Flagstaff, but come to Phoenix quite often (I'm actually in Phx today). I haven't been active in any Crossfire activities since I left Indiana and I need to get started. I just returned from touring the US in the Crossfire last month and put over 6,000 miles on it during the trip. I now have almost 23,000 miles on my '07 roadster.
naughteven
naughteven
Re: Phoenix: Cruise on Central, Oct. 8th, 2011
Originally Posted by naughteven
Also, let me know if anything is happening in Phoenix in November. I live in Munds Park just south of Flagstaff, but come to Phoenix quite often (I'm actually in Phx today). I haven't been active in any Crossfire activities since I left Indiana and I need to get started. I just returned from touring the US in the Crossfire last month and put over 6,000 miles on it during the trip. I now have almost 23,000 miles on my '07 roadster.
naughteven
naughteven
Re: Phoenix: Cruise on Central, Oct. 8th, 2011
Originally Posted by chickstead
maybe I'll see you there, are you going to get a spot from Nancy or just cruise and hang out?
It would be nice to get a few cars together.
It would be nice to get a few cars together.
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