My wife and I were eligible for an upgrade. Right now the iPhone 3GS is free with AT&T, the iPhone 4 is $99. I went to the store and tried the android phones, the RIM phones and the iPhone. The iPhone was the most intuitive to use, and the touch screen was the best. I bought the iPhones. The thing that I noticed was that you DON'T need to hook up your iPhone to a computer and have an iTunes account. You can get all the free APS you want on your phone - you don't have to lock it to a computer. You have to use the iPhone APS store, but you do it all on your iPhone. I think alot of people are under the impression that you need an iTunes account with your credit card - this is not true, if you are going to just download free aps. If you do want to BUY an app, then you do need a credit card. Take a look at the iPhone again, and do what I did - go to a store and actually try to access a website on all the types of smartphones - use the keyboards and see which one works the best - try the Crossfireforum.org website. See how many times you have to punch in the letters to actually get it right - I think you'll see the iPhone is the best.