Stay away from Carter Dodge on Lougheed hwy in Burnaby. They had my car for 5 weeks total (2x 1 week and 1x 3 weeks) just to diagnose and repair an ESP/ABS light, it ended up being the ABS module. I might even excuse the amount of time but it was the customer service that was crap. No updates or returned calls for days at a time, constantly being told "the mechanic assigned to your car (who is the foreman) is not in today" or /the service advisor in charge of your car is unavailable right now I'll have him call you" but he didn't, "we're waiting to hear back from tech support", etc,. Never any appology or sense that they gave a crap, if anything it was like working on my car or even having to talk to me was a pain in their *** (even thought the bill was $2400). At one point the warranty companies adjustor makes an appt to see the car/talk to the mechanic, he shows up at the scheduled time and is told the mechanic is not there and he'll have to come back some other day. Wtf ? Then coincidently 2 days after the service manager and district manager were contacted my car is ready. Well sort of, I get it back and my climate control head is screwed, blows hot only on left side. Coincidence ? Maybe, all I know is it was working perfectly before they worked on my car. Needless to say I didn't take it back to them, I went to Langley Chrysler instead. I dropped the car off, they drove me home, diagnosed the problem but it was saturday and the part was not in stock so they picked me up and I made an appt for Friday. Took the car back the following Friday at 9:30am, they drove me home, called me 2 hrs later to say it was ready, they picked me up and my car was washed and vacuumed, even better everything worked as it should. I can't say this is normal service at Langley Chrysler when it comes to Crossfire's since it was my first experience with them but compared to Carter they're frickin rock stars.