I have been unimpressed with Chrysler as well. I called them on a couple of occasions to convey my dis-satisfaction with my transmission synchro repair (no parts, no tools, no training) and subsequent transmission replacement (that now shifts horribly). I got exactly the same response: Sorry but Chrysler dealers are independent... To compound the problem, the Chrysler dealers talk about Chrysler Corp. like it's a second-rate supplier. When I go into a Lexus dealership, for example, the dealer presents itself as if IT IS Lexus. Chrysler has a culture that is unsupportive, arrogant and behind-the-times.

I wrote to them to complain about them dumping the Crossfire on Overstock and their reply was that Chrysler had no involvement, "just look at the Overstock website." My Crossfire is my first and last Chrysler product.