I had a similar problem with my car, the engine started knocking... and it took the dealer over 60 days to rebuild/replace under warrantee... (the reason for most of these rants) the problem was not my dealer, but the slow response from Chrysler parts and warrantee... I was told there is only ONE parts warehouse in the nation, and everything must be approved and sent via chrysler. I sent a note to the same web site you mention and got no results.

fixing it myself was an option, but the cost of parts would have been a major problem.