Originally Posted by
eruby
My stealer said a rental was not available unter this extended warranty. I complains some and they handed me off to a national toll free number. I called them and they did provide authorization to my local dealer fro a rental. They won't give it unless you ask.
I just picked up my car from winter storage last week, so I decided to take it in for the new top. I dropped it off this morning and was given a loaner car, no charge. They said that they would call me this afternoon with a progress report. They called and left a voice message. I was told that the mouldings needed to be replaced and the molding kit would take five days to arrive. They estimated that the car may be finished in 10 days or a week from Thursday and to keep the loaner car.
My question: Did anyone else need a new moulding kit? My moulding was in good shape. Would one guess that they screwed it up while removing the top. If anyone else had to have the moulding replaced...please chime in and let me know how it worked out.
Unfortunately, I think they are learning as they go!