Old Jul 26, 2012 | 02:52 PM
  #505 (permalink)  
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Figaro
Joined: Jul 2012
Posts: 18
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From: Purcellville, VA
Default Re: Chrysler to Replace '05 Convertible Tops Under TSB - YAHOO!!

Originally Posted by crossfireJOHN
Hello, Im a new owner of a 2005 crossfire roadster.
My back glass is separating like some of the others.
My dealer says its not covered. I have 56,000 miles, I bought it used in May.
I spoke with Chrysler customer sevice and they say its not covered, the 10yr/100000 mile TSB is # 23-035-11 rev A does not apply to my VIN.

Is there anyone to I can appeal to further or just suck it up and get it fixed on my dime?

Thanks
John
I am in the middle of this run around now. Contact Chrysler at 800 247 9753 and they will assign a case person to discuss this with the dealer. Make sure you tell them you have already have gone to the dealer and they would not help. I don't know if this will do any good but it can't hurt.

Good luck
 
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