Re: New Top For Roadster
Jenkimfl,
I didn't pay a penny to my dealer where I purchased my 2005 Blue Roadster under 60 days ago to replace my top. I wouldn't go so far as to say you got ripped off! If you are satisfied with the deal you struck then that is really all that matters.
I too was told by Chrysler's Customer Service Hotline that my car VIN "Did not qualify" for the TSB because my car did not originate in one of the 7 states where they have agreed to extend the Convertible Top Warranty.
I owe part of the credit to my persistance after reading several posts on this forum on the subject before I took delivery of my Crossfire, but most of the credit goes to my dealership. My hat comes off to the Swope Family of Dealerships in E-Town, KY and their high ethical standards that they operates under. They came through with a new top, new D-Ring, locking mechanism kit and installation on both at NO CHARGE to me. I even received free pickup and delivery of my Crossfire from the dealer which is 2.5 hours away from Nashville TN and a 2012 loaner vehicle while my car is being worked on.
My faith in dealerships has been restored thanks to Swope! I WILL be buying my next and all future vehicles from Swope.
All the best,
Luis