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Old Aug 20, 2012 | 01:07 AM
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LuisJavier
Joined: Aug 2012
Posts: 6
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Default Re: New Top For Roadster

Jenkimfl,

I didn't pay a penny to my dealer where I purchased my 2005 Blue Roadster under 60 days ago to replace my top. I wouldn't go so far as to say you got ripped off! If you are satisfied with the deal you struck then that is really all that matters.

I too was told by Chrysler's Customer Service Hotline that my car VIN "Did not qualify" for the TSB because my car did not originate in one of the 7 states where they have agreed to extend the Convertible Top Warranty.

I owe part of the credit to my persistance after reading several posts on this forum on the subject before I took delivery of my Crossfire, but most of the credit goes to my dealership. My hat comes off to the Swope Family of Dealerships in E-Town, KY and their high ethical standards that they operates under. They came through with a new top, new D-Ring, locking mechanism kit and installation on both at NO CHARGE to me. I even received free pickup and delivery of my Crossfire from the dealer which is 2.5 hours away from Nashville TN and a 2012 loaner vehicle while my car is being worked on.

My faith in dealerships has been restored thanks to Swope! I WILL be buying my next and all future vehicles from Swope.

All the best,
Luis
 
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