Originally Posted by
Chris L.
Ask them if they used a 0w-40 or a 5w-40.......then ask them what brand they used.....if they claim it was a Pennzoil 0w-40.....then they are screwing you over.....
I went in there today and they showed me the service slip that says 5w40 full synthetic. They are going to change the oil anyways. Also, they are looking at the sound it is making because it should be covered by the Powertrain Warranty.