Re: 15 weeks problem shooting and no repair
Well, a lot of good comments and some that won't get you anywhere. This is no more than a consumer complaint. Period. Fact as you have told us is you caused a short near the radio. Maybe you were working in there yourself. You took the car to the dealership, told them your problem. Here's a key point. Pay attention. You SHOULD have SIGNED a work order of some sort. They agreed to fix it or at least try to fix it. Somehow we went from a simple short to installing the SKREEM Module. NOW the RUNNING car is not running. Like it or not, they did something to render your car inoperable. You didn't cause that. They admit they can't fix it. Chrysler has bailed because this is not a warranty item and they have nothing in it. It solely on the dealership. I would not do a damn thing but let a lawyer handle all of it. You pick the car up, or pay anything the contract with the dealer is then met. You are out the money and the car. They don't have to fix your car, but you don't have to pay either. If you prove they caused the problem then they will have to pay for the repair. But all this is done by an attorney. They aren't going to listen to you.