Originally Posted by
S. Artee
I respect your opinion here, let that be known. And we all have times where can misjudge. This is plain talking out of your ***. In context though, there's never a guarantee with any company, whether they have a manufacturer contract or not (ahem, GM) you get actual R&D.
Especially in the latter case, it's commendable that an aftermarket company would uphold their name by being there for the customer, and resolving the issue. And I think in the spirit of the OP's post, that's the real point.