Originally Posted by RED DOG

This is a follow up to my original posts in this thread #764, #766, #768, & #771 quoted above . . .

So I contacted Chrysler Customer Care again, gave them my case number, sent them proof that I've owned the car for two years in FL . . . Guess what . . . They said they will process a claim and when it's approved they will notify my dealer to replace my convertible top at no charge to me. Everything is supposed to be approved by the first of next week. I am actually VERY surprised that this is apparently going to work out. I'm not holding my breath right now. I'll post a follow up when the job is actually done.