Re: Dealership service improvement
Cyril:
Which dealer was this? Huffine's? The one out here by the Galaxy theatre is really close to me but I don't mind a drive. I don't like to turn my car over to hacks. I had such a bad experience some years ago with my Dodge pickup. They even dented the fender.
By the by, you do realize that the loaner is part of the deal. If the car is in the shop for warranty work, disabled and I understand regular maintenance you are entitled to a loan car.
DC has a really whacked way of treating their customers. Their so called Roadside Assistance... Well, I don't have to start that thread again. It's just beating a dead horse.
The good news is you had a positive experience. Again, let the Dallas folks know which dealer did your service.