Same thing happened to me. Ordered tires from Tire Rack, had them sent to NTB.
Always like NTB Cumming. Went in, all new faces. Was told they could not align the car and that my front end would ruin the tires JUST DRIVING HOME.
Repairs were $800. Told them to mount and balance the tires.

DRove to Kaufman tire. Asked them to align it. They checked it, said, "No charge your car is fine".

I told them to Align it and I'd pay the $80 - so they did. After they were done, he asked me, "Why did you insist we align it?" I told him that I was told the car was not "align able" and wanted to see "if you said the same thing when you got into it."

His response? "You just came from NTB, didn't you?"