Early this morning I brought my Crossfire to the one and only ordinary Chrysler Dealership here in T.... ,East Texas today ( pop.80,000 - didn't buy my CF there ) for the passenger side wind noise and to have my illuminated doorsill plates installed. Asked them why they are not 5 Star dealership and why the surrounding small towns are? The service consultant replied that they're still working on it.

Stayed in the waiting area for my wife to pick me up and as usual got a lot of compliments and questions about my Blaze Red Crossfire from other customers who checked around my car. Talked to a sales rep and ask him if they will have the SRT-6 anytime this year.....he replied " we don't carry SRT's here but we'll have the convertibles in a few months from now."

I left my car there and went to Dallas this morning for a doctor's appointment. When I came back late in the afternoon, I went straight to the dealership to pick up my Crossfire. Though I didn't receive any calls from the service consultant nor from the shop, I assumed that my CF is already done since its already 5:00 PM when I got there. The service rep was no longer there so I inquired with another rep about the status of my car. He informed me that nothing has been done on my Crossfire yet. He said that maybe they'll work on it the next day! ops: My car was already inside their lot, and no rental car was offered. ops: ops: ops:

I was really frustrated and disappointed with them due to the fact that nobody called me about it and the fact that it seemed like a simple repair and installation only that won't take the whole day to do. ops:

Anyway, my question is : Is that what we would expect from a non-five star Chrysler dealership?