I've got another option in that there is an excellent, independent German car repair shop in Greenville - Southern Star Automotive.. They were recommended by the people at Bucket Stitch who I've used for upholstery work. I've used this facility for work on our 2006 VW New Beetle. They found an issue with the PCV system on our VW in about 30 minutes that the local dealer couldn't find after having the car for a full day. Anyway, Southern Star Automotive has a lot of experience with M-B vehicles and appear to take extra precautions when handling customer vehicles. Lots of expensive German autos get serviced by them.

Just have to take the chance on having this repair completed by an independent shop & then filing a claim with FCA to get reimbursed. It's never as easy as it's stated to be. And I hate paying upfront & then getting reimbursed after the fact.

What to do?