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Old 06-12-2017, 11:38 AM
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crossfire1420
crossfire1420 is offline
Join Date: Jun 2017
Location: sc
Age: 48
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Angry unhappy first time

I recently order a rear camber kit from Meagan racing for a2004 Chrysler Crossfire. they sent me a front camber kit for a 90-93 acuraintegra. I do not own an integra and have no use for this part. their responseis for me to wait for them to send me a return shipping label, return theincorrect part that THEY sent me in error, wait, and then they'll HOPEFULLYsend me the correct part the second time. they're in California and I'm inSouth Carolina. The mailing process takes approx. 1.5 weeks which means i'll bewaiting 3-4 weeks to receive the part for my car. that's IF they send thecorrect part. I commute to work and get 30 miles per gallon with the crossfirebut I'm left with driving my suv which gets 14 miles to the gallon and I'msuppose to feel sympathy for Meagan racing because I'm told that they will nowhave to spend extra for shipping to correct a mistake that their manufacturermade. this is a terrible experience for a first time customer from a supposedlycredible company. if you make a mistake, I understand, but own up to it andmake it right. you don't inconvenience the customer that followed the properprocedure you have in place and submitted payment for your product with nocomplications. Payment has been made and cleared my account. Everyone is happyexcept the person that needs and paid for the part. A good gesture would be tosend the right part along with the return shipping label for the wrong part. Doanyone else agree and have any suggestions as to how I can handle thissituation? Driven by Style, "the middle man", thinks that there'snothing I can do and I should just suck it up and wait.