It all depends if you're dealer is on an appt basis. See the dealer i go to they know me from all my XFire purchases there so i usually don't make an appt. I just call ahead that i'm bringing in the car and just come in and drop off and they give me a loaner. However i do advise to call them up before and let them know what you need to make sure if it's in stock and if so if its the correct finish on it.