Originally Posted by
GraphiteGhost
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In my opinion, it would be so much better if they can find a way to totally disable this boat anchor SKREEM. Eliminate the damn thing.
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Grahite Ghost: Wish that was possible, but the techs I know that service MB cars tell me that would require changes in the main computer as well. I found a dealer that ordered and received two SKREEM units that arrived properly programmed, but the customer did not take them. So that dealer has been trying to send them back to FCA but they refuse to take them. I was hoping to buy them from him and send them back to Chrysler and have them recoded, but where would one send them? If somebody at FCA with some authority would simply order or otherwise acquire some units and put them in their parts system then we would at least to buy them from Chrysler properly coded, and install them Many owners could do this themselves or have a mechanic install the part.
There are two problems here, the lack of parts in the MOPAR system and the inability of anyone but Chrysler to properly code them. Prive they charge is a separate issue. That seems to be simple price gouging. Hopefully they will address that too.
This snafu seriously puts ALL Crossfire owners in jeopardy whenever they drive their cars, around the block or across country. Every Crossfire owner should be aware of this precarious situation. Should Chrysler send every registered Crossfire owner and every repair facility a bulletin saying "If this module fails you're on your own. We won't help you." Would that make the value of a Crossfire plummet? Would they have any value at all? Maybe. Would FCA do that - I doubt that. But we all need to be aware of this situation. If a normal part breaks, you can go to the stealerrship and order one. If they don't have it you can go to an MB dealership and order and get one.
Right now, they can't take our VIN into their system, and access the codes, so they can't repair tham This "vehicle specific" need for a code that only Chrysler has makes that impossible. And aftermarket suppliers, if they were to produce an alternative unit would be in the same boat - you'd still need to go to Chrysler to get the "secret" code. To me, this smacks of restraint of trade.
Chrysler contracted for the manufacture of this car. 75,000 of them were sold worldwide. Now, every single Crossfire owner is in jeopardy of being left standing with their car wherever it is, the next time they attempt to use their car. If this fails, and no seems to know why they do, the vehicle becoming instantly inoperable, with no way to repair it. If you were told this was the situation would you buy a Crossfire? Would anyone?
I was driving my car. It is well maintained. I needed a steering damper, dialed up Worldpart at the shop, and I got it in a few hours. Popped it in and I was back on the road in under an hour. No problem. Didn't even have to get it from MB - who wanted a lot more for it. But with this vehicle specific situation, I can't do that.
Seriously, whenever one of these units fails, you're stuck. Nothing you can do. Chrysler dealers don't want these failures brought to them - they can't do anything without the properly coded part. This smacks to me of a clear case of restraint of trade. Chrysler doesn't stock the part, keeps the codes unavailable - no one else can make them because they can't access the codes, so you're instantly screwed. Call for a tow and try to get a ride home, then go buy another car because you can't use yours. Can't afford to do that? Tough luck. Buy another car. Would you buy another Chrysler? I doubt it.
Hell of a way to run a company.
I would think Chrysler would jump on fixing this situation. I don't even know how these things get coded by Chrysler. All I know is that, right now, Crossfires are potentially worthless. My car was functioning perfectly when I parked it in the garage. After my first operation I went out to start it. I had a battery maintainer on the one-year old Interstate battery I bought last year, and it has power. But the SKREEM module crapped out and now I'm stuck with no way to repair it. Anyone of us could be in this situation tomorrow. We need to force FCA to get these parts back in the system.