Yes, I think so. But it's the way he puts things that's confusing to my feeble mind. He first says they only need the remote key I sent last time without the transponder. But in addition he says, "this time please send the transponder, and the key that does not work." So, now that I half way understand his lingo, I think he's wanting the remote key I sent that last time, AND the RFID chip, AND the non-working key. What's wrong with just saying that in the first place?

tech@sosdiagnostics.com

We only need the remote key that you sent last time without the transponder, this time please send the transponder, and the key that does not work. We will check it and fix it if needed.