So, the trunk won't open - sign the lock is still locked because the cycle is not complete.

AND, top wont latch, I'd suppose, due to, again, the cycle did not complete and you have pressure on at least one cylinder, once the pressure releases, the top can be pulled closed, but again, the cycle TECHNICALLY did not complete so the PTCM did not unlock the trunk.

What you must do: CAREFULLY stand back while someone else puts the top up and watch the motions. What does not look right? What seam does not meet it's mating surface as the top goes up? My thought here is a travel sensor on one of the cylinders is not "making" and telling the PTCM to STOP.

This is largely a mechanical issue, you should be able to SEE with your EYES what is not right.

If all else fails make a video of the action and post it here. We need a video that is NOT CLOSE UP, we need to SEE the entire top/car. And sound in the video helps.