Old Oct 19, 2023 | 08:00 AM
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nickwe21
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Joined: Apr 2011
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Default A happy customer from BAS Convertible tops

Hi everyone!

Take this as a testimonial for BAS - the England based company who provided possibly thousands of replacement convertible tops to members.
I purchased a Roadster last year by a member from Colorado, who never drove the car in the winter, 25,000 on it new top from BAS. He had bought the top in 2017 as part of a group buy but as his original top still heals up he stored BAS top. When they moved to Florida - years later he installed the BAS top last March. The car and the top looked beautiful and I went for it. Nearly a year later the window started showing signs of separation at the seam. Nothing bad, no leaks or anything but you could tell it would get worse with time in the Florida heat. And once it did get a little "deeper" into the glued window In contacted BAS.
Disclaimer: of all my time on the forum I have not heard of any BAS windows separating and we have a lot of members in the south.

I can say this - the warranty from the previous owner did not carry over to me (figured so) but Becca, the owner of the business was happy to work with me and make this right. She did NOT have to and could have pointed me to the full priced top.
I not only found that very nice, I think customer service like that nowadays can be quite rare - a company that actually stands behind their product.

Long story short, just receive my top. It looks beautiful and a very nice forum member will help me install.
Becca thinks the top won't detach again and that it could have been a manufacturing defect as these things happen when you make thousands and thousands of tops.

In either event, BAS for me is the company to go with if you still have the original top on your Crossfire. After 18 years it's either your window falling out or the top having developed discoloration or creases.

Go and purchase from BAS - you will not find a better price for a top that is better quality than OEM. It does come treated so you won't have to use any products (303 or Ragtop treatment) and can just watch the rain pearl right off your top.

Top people, honest people, great quality and standing behind their products. Go out in an order and see if Becca can give you a discount or organize another group buy!
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