New Member
New Member
Hello. I am new to the site and look forward to getting tips from other members. I own a 2004 Crossfire. I've owned it for about 2 years and have only put a couple of thousand miles on it. It sits covered in the garage most of the time. It was garage kept when I purchased it and is in excellent condition and has 30,000 miles on it. It's a fun car to drive but will definitely get you a ticket if you aren't careful! I also just purchased a Harley Sportster and got the closest color I could to match my car Looking forward to reading other posts!
Re: New Member
Hi, I am new to the forum and I would like to see if anybody can answer my questions. We bought a 2005 Crossfire in October. We discovered it had a lot of issues and took it to get repaired to a nearby Chrysler dealership. I won't go into details about the nightmare experience it was but the bottom line is that we got our car back in mid-December. Some of the things they were supposed to repair/replace were not repaired or replaced and some of the things they supposedly repaired, failed again a few weeks after we got the car back from their service shop.
On the service invoice it says that Parts and Labor are guaranteed for 12 months or 12K miles yet when we approached another local Chrysler dealership service department we were told that they cannot honor that warranty as their Chrysler dealership is under different ownership than the one we used for the initial repairs.
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Thanks in advance for all you help.
Rabbi Rutberg
On the service invoice it says that Parts and Labor are guaranteed for 12 months or 12K miles yet when we approached another local Chrysler dealership service department we were told that they cannot honor that warranty as their Chrysler dealership is under different ownership than the one we used for the initial repairs.
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Thanks in advance for all you help.
Rabbi Rutberg
Re: New Member
Hi, I am new to the forum and I would like to see if anybody can answer my questions. We bought a 2005 Crossfire in October. We discovered it had a lot of issues and took it to get repaired to a nearby Chrysler dealership. I won't go into details about the nightmare experience it was but the bottom line is that we got our car back in mid-December. Some of the things they were supposed to repair/replace were not repaired or replaced and some of the things they supposedly repaired, failed again a few weeks after we got the car back from their service shop.
On the service invoice it says that Parts and Labor are guaranteed for 12 months or 12K miles yet when we approached another local Chrysler dealership service department we were told that they cannot honor that warranty as their Chrysler dealership is under different ownership than the one we used for the initial repairs.
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Thanks in advance for all you help.
Rabbi Rutberg
On the service invoice it says that Parts and Labor are guaranteed for 12 months or 12K miles yet when we approached another local Chrysler dealership service department we were told that they cannot honor that warranty as their Chrysler dealership is under different ownership than the one we used for the initial repairs.
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Thanks in advance for all you help.
Rabbi Rutberg
We have many knowledgeable people here, I'm sure you will get help.
Second, do NOT take it back to ANY Chrysler dealer, usually a bad mistake.
If you cannot find a fix here on fix on a particular issue, it is best to find a MB specialist shop ( not a MB dealer ).
They are usually the least expensive, and the most willing to help.
Re: New Member
On the service invoice it says that Parts and Labor are guaranteed for 12 months or 12K miles yet when we approached another local Chrysler dealership service department we were told that they cannot honor that warranty as their Chrysler dealership is under different ownership than the one we used for the initial repairs.
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Has anybody had a similar experience and does anybody know if this is truly Chrysler policy and do we have any recourse to get the repairs done properly without having to fully pay for them all over again?
Please provide an overview of the problems that you're having. It's safe to assume that someone here will have had the same experience and can direct you in the best way to the most inexpensive fix.
Re: New Member
To the OP - welcome to the forum!! Glad you finally found us - you'll be happy you did
Nice rides!!
RL
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