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MB Service Charge

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Old Feb 2, 2011 | 01:47 AM
  #1 (permalink)  
simmie777's Avatar
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From: Adelaide, South Australia
Angry MB Service Charge

Ok, so my dad took his NA Crossfire with 45k in for a service at an MB Dealership. I nearly fell off my chair when he said what his service cost was! $1403.


The $1403 included the following : -

Brake Pads - $310
Air Filters - $163
Battery Replacement - $280
"B" Service - $650

I fell like going in there yelling and screaming RAPE!, RAPE! at the top of my lungs.

Seriously can anyone be trusted with servicing our cars for a reasonable price??

Thanks for reading my rant, just had to let it out!
 
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Old Feb 2, 2011 | 02:12 AM
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LantanaTX's Avatar
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From: Lantana, Republic of Texas
Default Re: MB Service Charge

G'Day,

I see you are in Australia. Sounds like your MB dealers rip people off over there just as they do here. Actually all dealers rip you off over here. Best to fnd a good independent shop that services german cars.
 
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Old Feb 2, 2011 | 04:24 AM
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Mimi05SRT6's Avatar
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From: Orlando, FL
Default Re: MB Service Charge

I never bring my car in to the stealerships. $280 for a battery replacement? Holy cow!
 
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Old Feb 2, 2011 | 07:21 AM
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PNA's Avatar
PNA
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From: Maryland (Central)
Default Re: MB Service Charge

Originally Posted by simmie777
Ok, so my dad took his NA Crossfire with 45k in for a service at an MB Dealership. I nearly fell off my chair when he said what his service cost was! $1403.


The $1403 included the following : -

Brake Pads - $310
Air Filters - $163
Battery Replacement - $280
"B" Service - $650

I fell like going in there yelling and screaming RAPE!, RAPE! at the top of my lungs.

Seriously can anyone be trusted with servicing our cars for a reasonable price??

Thanks for reading my rant, just had to let it out!
Actually, that's not bad for a dealership. I hope that statement makes you fell a little better --- but I know how you feel.

I'd say do what you can that's within your capabilities on your own and then leave it to the dealer (or a good independent shop) to do the rest. You could have saved yourself at least a few 400 dollars by installing the battery, doing the oil and installing the filters yourself.

Still, I wouldn't feel too bad about all that was done for that price, especially if MB did it. At least maybe they knew what they were doing with the car -- and it should be road worth for another 50K miles.

No Worries
 
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Old Feb 2, 2011 | 08:05 AM
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arado's Avatar
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From: sw ohio
Default Re: MB Service Charge

I bought my Crossfires to drive, look at, clean and polish and to work on. They are designed to be serviced. I do the service. My battery cost is under $100. my oil change is under $50, Mobil 1 15/50. Then there is Waxoyl, On steel, wiring, leather seats and fabric top. No rust/deteroration . I do have a hoist, tools and experience. It's fun. Brakes are easy. Gary
 
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Old Feb 2, 2011 | 08:18 AM
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MurderedXF's Avatar
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From: NJ
Default Re: MB Service Charge

like another member said, your better off finding a shop specializing in german cars to do it, idk how many of you are in NJ but I take my limited coupe over to AUTOBAHN AUTOMOTIVE, they specialize in mercedes, audi and porsche and they are MUCH more reasonable than dealers. there has to be some shop like than in Australia
 
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Old Feb 2, 2011 | 08:19 AM
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vpats's Avatar
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Default Re: MB Service Charge

"B" service $650, OMG What does the "A" service cost? But what I really want to know, is do they kiss you afterwards?
 
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Old Feb 2, 2011 | 08:50 AM
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6000rpm's Avatar
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From: Lancaster, Pennsylvania
Default Re: MB Service Charge

I don't think they kiss you. They don't even use Vaseline.
 
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Old Feb 2, 2011 | 09:11 AM
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oledoc2u's Avatar
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From: IN
Default Re: MB Service Charge

Good thing none of you are in the trucking business. You'd die after you see what my service costs. Dealerships have their rates posted. They tell you up front what is it going to cost. If you have the ability to do it yourself, then great. But what I have learned being on this site for a time now, is, not everyone has the ability or the time. If that is the price they charge, then so be it. And, down under, things cost a little more. Hell, on any island where things have be brought in by boat or air, it costs more. That had to be one top of the line battery though, lol.
 
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Old Feb 2, 2011 | 11:39 AM
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TiredRetired's Avatar
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From: Vermont Republic
Default Re: MB Service Charge

Last fall, I was quoted $550 for the B service including a tranny flush from a local dealer.
 
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Old Feb 2, 2011 | 06:14 PM
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blackcrossfire07's Avatar
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Default Re: MB Service Charge

Battery replacement quote from Chrysler was somewhere around 200. I didn't pay because they managed to get it under warranty. Air filters are way too expensive. I did it myself and I think the filters were 40 or 60 dollars for the pair. I forget!
 
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Old Feb 2, 2011 | 09:46 PM
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Hawk Monster's Avatar
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From: Flagstaff Arizona
Default Re: MB Service Charge

$600 is pretty standard for a "B" at a MB dealership. That is what my wife pays for her Mercedes but I need to add the service is done right with a loaner.
 
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Old Feb 2, 2011 | 10:09 PM
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gryfan's Avatar
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From: burlington ,ontario ,canada
Default Re: MB Service Charge

you guys are lucky....at least in the states an mb dealer will work on your x-fire. in ontario, canada they will not work on a chrysler.....not even an oil change. actually when i went to the mb dealer to discuss possibly doing some work on my '05 ....i was asked to remove the chrysler from their lot. now talk about being successful.....when they can turn away business.
i am not sure which is more insulting....being gouged on the price of the work....or....refusing to do the work.
gryfan
Southern Ontario Crossfire Owners
 
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Old Feb 2, 2011 | 10:51 PM
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Charmander's Avatar
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From: Brownsville, TX.
Default Re: MB Service Charge

The stealership wanted $182 for a driver side fog light that I needed. But they got me when I changed the brake pads myself and they would make alot of noise when I would stop the car. They cut the rotors or w/e they do to them and charged me $200 usd just for cutting the rotors, ofc the noise stopped. I guess there still mad when I got the car they offered me like ten oil changes for around $200-300 so I signed it right away and paid. Then when I took the car in for first oil change they didn't want to honor it. So I told the service manager I would call my lawyer to handle the matter, b4 I could turn around and leave he said he would do it. I lucked out.
 
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Old Feb 3, 2011 | 08:10 AM
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Ed Mahoney's Avatar
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From: midwest
Default Re: MB Service Charge

teacher friend of mine dropped off her mini van in for 20,000 mile service , went to pick it up had a $1500 bill !!!! Weclome to world of stealerships !!!!! I only go for warranty work !!!!! If possible !!!!
 
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Old Feb 3, 2011 | 09:15 AM
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dedwards0323's Avatar
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From: Upstate SC
Default Re: MB Service Charge

We just got our 06 VW NB Ragtop back from local VW Service Center. They had to replace the entire timing chain system (under warranty, thank God!) because a tensioner failed and the car 'jumped time'. I don't even want to know what that would have cost me! But while it was in the shop, they wanted to change the spark plugs because the car had nearly 60k on the odometer. I said okay. When I picked up the car yesterday (they had it for a week), the spark plugs were $15.46US each!!!!!!! I could have bought all 5 for that!!!!!

I told the Service Tech Writer that they ripped me off with that pricing, paid the bill and left. I also don't like the fact that all service shops, dealer or independent, always add a Shop Supplies Charge ($3.87US) for the rags, towels, hand cleaner, and whatever else they use while working on the vehicles. That surcharge always rubs me the wrong way!!!! They should just bury it in the mark-up somewhere so we as customers don't have this brought to our attention.

Hopefully, the plugs will wear the car out and I'll sell it before I have to change them again. By that time, I won't remember that those NGK's (with the VW/AUDI logo on them) were that expensive.
 

Last edited by dedwards0323; Feb 3, 2011 at 09:25 AM.
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Old Feb 3, 2011 | 10:35 AM
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BoilerUpXFire's Avatar
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From: Carmel, In.
Default Re: MB Service Charge

Originally Posted by arado
my oil change is under $50, Mobil 1 15/50.
If you can get 9 qts and a filter for $50, please share with the class b/c I smell BS
 
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Old Feb 3, 2011 | 10:43 AM
  #18 (permalink)  
TiredRetired's Avatar
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From: Vermont Republic
Default Re: MB Service Charge

Originally Posted by gryfan
you guys are lucky....at least in the states an mb dealer will work on your x-fire. in ontario, canada they will not work on a chrysler.....not even an oil change. actually when i went to the mb dealer to discuss possibly doing some work on my '05 ....i was asked to remove the chrysler from their lot. now talk about being successful.....when they can turn away business.
i am not sure which is more insulting....being gouged on the price of the work....or....refusing to do the work.
gryfan
Southern Ontario Crossfire Owners
The local MB dealer in Shelburne Vermont refuses to work on the Crossfire. The Service Manager acknowledged that it is basically a MB, but said he lacked a certain bit of software that only Chrysler dealers have to do the job so he will not touch a Xfire. I dunno I'm new to this.

To make matters worse, the local Chrysler dealer has been a Dodge dealer for years and only taken on Chrysler in the last year or so, so that doesn't give me a warm fuzzy at all.
 

Last edited by TiredRetired; Feb 3, 2011 at 10:52 AM.
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Old Feb 3, 2011 | 11:42 AM
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arado's Avatar
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From: sw ohio
Default Re: MB Service Charge

Originally Posted by BoilerUpXFire
If you can get 9 qts and a filter for $50, please share with the class b/c I smell BS
I paid $19 for five quart jugs of Mobil1 15/50 from Walmart. My Mann filters in a Puralator box cost me $11 at Advanced Auto. That is how it is done. I don't use 0W40 because I don't live in the Artic. summers exceed 100F in Ohio and the cars are parked after the first salt. Gary no
 

Last edited by arado; Feb 3, 2011 at 11:45 AM.
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Old Feb 3, 2011 | 12:49 PM
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Osofast2's Avatar
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From: Lexington Kentucky
Default Re: MB Service Charge

Originally Posted by BoilerUpXFire
If you can get 9 qts and a filter for $50, please share with the class b/c I smell BS
Come on John!!!!!!!!!!! I can do my oil for about 90.00 and that doing it myself , still save about 85.00 , Like John said 50.00 bucks!!!!!!!!!!!!!!!!!!!! PLEASE SHARE !!!!!!
 
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