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Luggage?

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  #21 (permalink)  
Old 05-06-2007 | 07:43 PM
Goldwing's Avatar
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From: Holland MI
Default Re: Luggage?

My touring gear (3 pieces) showed up about 3 weeks after the car was delivered. Did not expect it and was pleasantly surprised. I rarely use it because I don't want the airlines to beat the $hit out of it. I have an old Samsonite for that.
 
  #22 (permalink)  
Old 05-09-2007 | 01:56 AM
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Default Re: Luggage?

Spoke with the company today that handles the luggage for our Crossfires. She stated that the luggage was originally intended only for the '04 & '05 models, but since Chrysler failed to remove the "Touring Gear" from the window sticker of '06 models, they have decided to issue the luggage to '06 owners as well. She is expecting a list from Chrysler of the owners of '06 models within a week and it will be shipped out as soon as she receives the it. I gave her all my information, just in case my name is not on that list and she is going to look into it for me.
 
  #23 (permalink)  
Old 05-09-2007 | 10:20 AM
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Default Re: Luggage?

I just received my luggage 2 days ago... keep on them.
 
  #24 (permalink)  
Old 05-09-2007 | 03:18 PM
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Default Re: Luggage?

Does anyone know if the luggage comes with the base coupe, or just the limited???
 
  #25 (permalink)  
Old 05-09-2007 | 04:07 PM
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From: La Crosse, WI
Default Re: Luggage?

I now have 2 sets of luggage, one came with my '04, and just last November traded in the '04 for a new '05, it must be love.
I have had people ask me where I had gotten it. They love the wheels.
 
  #26 (permalink)  
Old 05-09-2007 | 05:48 PM
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Default Re: Luggage?

Originally Posted by The Madhatter
Does anyone know if the luggage comes with the base coupe, or just the limited???
If you have the sticker - check to see if it says 'Touring Gear.'
 
  #27 (permalink)  
Old 05-09-2007 | 07:31 PM
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Cool Re: Luggage?

Originally Posted by The Madhatter
Does anyone know if the luggage comes with the base coupe, or just the limited???
Only with the Limited models, so says my dealer.
 
  #28 (permalink)  
Old 05-11-2007 | 01:05 AM
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From: So Cal
Default Re: Luggage?

Originally Posted by CrossfireLTD
Only with the Limited models, so says my dealer.
Its not what your dealer says - its what the sticker says - thats the contract you both agreed to unless otherwise written or stated.

Do not give up. If it says "Touring Gear" on your window sticker then Chrysler owes you a set of luggage.

I purchased an 06' 3 weeks ago and will not let the Chrysler dealer off the hook. They agreed that if its on the sticker, then Chrysler must honor.

Thanks to some posts on this and other treads I have passed contact info to the dealer and they keep me posted via email.

DONT GIVE UP OR GIVE IN. I have seen the luggage sell for $400 on EBAY. Don't leave $400 on the table.

BB
 
  #29 (permalink)  
Old 05-11-2007 | 02:11 AM
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Talking Re: Luggage?

The luggage really is pretty good. I have used mine pretty regular for the last 3 years with little sign of wear. The luggage came to my door step about 2 weeks after purchase via FedEx. I really was not expecting it, but did not turn it away!!. The only thing I use the satchel for is to keep the car cover in. Not sure why, but it works for me!
 
  #30 (permalink)  
Old 05-20-2007 | 05:23 PM
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From: Windsor Ontario Canada
Default Re:Canadian Luggage?

I recently bought a company 05' Roadster, when I asked about the Touring Gear luggage, she knew nothing about it.
I contacted Chrysler assistance and asked then as some have done on the forum. They redirected my e-mail to TRD to handle. The next day I got an e-mail from Mandy, (her name has appeared on the posts). She asked for my VIN # and said she would check with Chrysler for me.
Two days later she e-mailed and said I'm not eligible because it was a Canadian car sale??
Has any one in Canada ever received the luggage?
Did the new on the lot Canadian sticker show the Touring Gear?
If that is indeed the case maybe we (Canadians) need to complain to Chrysler about it and we will also qualify. They didn't offer the luggage on the 06's and 07's but when owners complained they got it sooo?
 
  #31 (permalink)  
Old 05-20-2007 | 05:42 PM
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From: Crystal Lake, IL
Default Re: Canadian Luggage?

Originally Posted by jonathan
I recently bought a company 05' Roadster, when I asked about the Touring Gear luggage, she knew nothing about it.
I contacted Chrysler assistance and asked then as some have done on the forum. They redirected my e-mail to TRD to handle. The next day I got an e-mail from Mandy, (her name has appeared on the posts). She asked for my VIN # and said she would check with Chrysler for me.
Two days later she e-mailed and said I'm not eligible because it was a Canadian car sale??
Has any one in Canada ever received the luggage?
Did the new on the lot Canadian sticker show the Touring Gear?
If that is indeed the case maybe we (Canadians) need to complain to Chrysler about it and we will also qualify. They didn't offer the luggage on the 06's and 07's but when owners complained they got it soooo?
How did you contact Chrysler assistance? or Mandy?
 
  #32 (permalink)  
Old 05-20-2007 | 11:32 PM
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From: Windsor Ontario Canada
Default Re: Luggage?

There was an e-mail address for a Ms Gerry Clawson in one of the threads concerning the luggage issue. I e-mailed her got an out of office reply, (she is on 4 weeks medical leave) she forwarded it to Mandy Hardy at TRG Group who handle the promo for Chrysler.
Mandy seems to be the main contact person with Chrysler, seemed friendly but Supposedly luggage not included in Canada car purchases??
 
  #33 (permalink)  
Old 05-20-2007 | 11:41 PM
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Default Re: Luggage?

Does anyone know if you bought a used '05 Crossfire Limited off of the Chrysler Employee lot you are still eligible for the luggage??
 
  #34 (permalink)  
Old 05-21-2007 | 12:58 PM
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Default Re: Luggage?

Hi. bought an '06 with touring gear three weeks ago. Last week I called about the luggage and I was in their system and it was due to be shipped shortly. From my talk with them I was under the impression that they wanted to stop the shipping the luggage but because it was on the sticker they didn't have a choice. My feeling is this, if it is on the sticker you paid for it one way or another and deserve it. Canada or not. If Canada didn't want to participate they should have remade the sticker, crossed it out or something (Big letters DOES NOT APPLY). The sticker says you get luggage don't take no for an answer, keep elevating the problem until they give you your luggage... Seems to me that if they are not going to make too many more Crossfires the there should be plenty of luggage for all of us to have two sets. Good luck to you...
 
  #35 (permalink)  
Old 05-21-2007 | 01:27 PM
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From: Normal, IL
Default Re: Luggage?

nox1s - I just got mine off the Chrysler Employee lot Saturday. I did not see anything on my copy of the invoice listing Touring Gear, and as this was a an employee lease car until last week, it did not have a window sticker.

I'm not expecting any luggage, though I'm hoping to be pleasantly surprised. I'll post on this thread if it shows up. Maybe someone else has done a similar transaction in the past few weeks, and can let us know what to expect.
 
  #36 (permalink)  
Old 05-21-2007 | 03:03 PM
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FP
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From: Crystal Lake, IL
Default Re: Luggage?

Originally Posted by jonathan
There was an e-mail address for a Ms Gerry Clawson in one of the threads concerning the luggage issue. I e-mailed her got an out of office reply, (she is on 4 weeks medical leave) she forwarded it to Mandy Hardy at TRG Group who handle the promo for Chrysler.
Mandy seems to be the main contact person with Chrysler, seemed friendly but Supposedly luggage not included in Canada car purchases??
Do you have a phone number for Mandy?
 
  #37 (permalink)  
Old 05-21-2007 | 03:50 PM
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From: Windsor Ontario Canada
Default Re: Luggage?

FP:
Mandy's contact info is:
Phone: 314-447-3143
Fax: 888-882-8127

As for whether it's a buy from the company should not matter as far as I know?
The company cars are plated and leased, you/me are the first time owners. Mandy had no problem with my having bought the car from the company lot.
My question is still whether anyone in Canada who bought a new off the lot car, did your window sticker show the Touring gear on it?
If not we should all get together and e-mail Chrysler Assistance and ask for 'Equal Rights'.
 
  #38 (permalink)  
Old 05-21-2007 | 11:38 PM
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From: Crystal Lake, IL
Default Re: Luggage?

Originally Posted by jonathan
FP:
Mandy's contact info is:
Phone: 314-447-3143
Fax: 888-882-8127

As for whether it's a buy from the company should not matter as far as I know?
The company cars are plated and leased, you/me are the first time owners. Mandy had no problem with my having bought the car from the company lot.
My question is still whether anyone in Canada who bought a new off the lot car, did your window sticker show the Touring gear on it?
If not we should all get together and e-mail Chrysler Assistance and ask for 'Equal Rights'.
Actually my car was a Chrysler Executive car, and had only 3K miles, but I bought it as a Chrysler Certified used car. This just gives you a better warranty, and guarantees that you get everything that came with the car, such as two set of keys, owners manual, and all documentation. So I want to test out if they will also include the luggage. I already bought a set off e-bay, but it can't hurt to try.

Thanks for the info.
 
  #39 (permalink)  
Old 06-06-2007 | 06:27 PM
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Default Re: Luggage?

I just spoke with Gerry Clawson at TRD (she is back from her medical leave) and she advised that they do have me on their list to receive the luggage. However, they have over 1,000 names they received from Chrysler to receive the luggage and they have to manually enter all these names into their system. So she estimates it will be a couple of more months before we receive our luggage. What really sucks is they are only about a 15 minute drive from me, I offered to drive over and pick it up, but they have to ship it out. Something to do about order verification.
 
  #40 (permalink)  
Old 06-07-2007 | 11:40 AM
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From: Northwest
Default Re: Luggage?

Too bad...however, it is worth the wait...the luggage is awesome...very well made and I use it all the time!!!
 


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