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A trip to the dealer...

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Old Oct 20, 2009 | 05:56 PM
  #1 (permalink)  
kszoz's Avatar
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Joined: Jun 2008
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From: Vallejo CA
Default A trip to the dealer...

Leaking tranny fluid so brought my XF to the dealer. Covered under extended warranty & fixed right quick! Asked about condensation in headlights & was told that unless I could keep a goldfish alive in the water, it wasn't covered. "Normal." Asked about the window leak and was told all convertibles leak. "Normal."

Really??
 
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Old Oct 20, 2009 | 06:16 PM
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maxcichon's Avatar
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Joined: Sep 2007
Posts: 8,015
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From: MOFN, AL, 70 miles from George
Default Re: A trip to the dealer...

Originally Posted by kszoz
Leaking tranny fluid so brought my XF to the dealer. Covered under extended warranty & fixed right quick! Asked about condensation in headlights & was told that unless I could keep a goldfish alive in the water, it wasn't covered. "Normal." Asked about the window leak and was told all convertibles leak. "Normal."

Really??

NO! There is a TSB for internal condensation (TSB: 13-Jan-05 - 08-002-05 - Lighting - Condensation in Headlamps). They'll rock and sock you for fixing it, but the repair kit is $23 and have them print off the repair guide. It's very easy to do. Getting rid of the moisture is the only issue. The guide says to hook the car up to a battery charger and turn on the headlights to drive it out-warm air blowing through it works just as well.

Do it yourself and save!

As for the leak being "Normal""

TSB: 4-May-04 - 23-014-04 - Body - Wind Noise From Top of Door
TSB: 28-Jan-05 - 23-004-05 - Body - Window Glass Misaligned and or Contacts Roof


I have a little leak at the top-front edge of the drivers window. But I only see it when I direct a hard spray of water (garden hose) while washing it. The windows are adjustable-may fix it, maybe not. You can try to add a little sliver of foam behind the gasket where it leaks. It will take very little-too much and it might leak on either side of where it leaks now.

Just an old-timers trick to fix this type of problem.
 

Last edited by maxcichon; Oct 20, 2009 at 06:25 PM.
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Old Oct 20, 2009 | 06:55 PM
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LantanaTX's Avatar
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Joined: Aug 2007
Posts: 3,084
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From: Lantana, Republic of Texas
Default Re: A trip to the dealer...

I have a coupe and get some wind noise but it doesn't happen until about 140mph. I figured that really was normal.
 
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Old Oct 22, 2009 | 10:51 AM
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Mushtalakin's Avatar
Joined: Jul 2009
Posts: 87
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From: Sherbrooke Quebec
Thumbs down Re: A trip to the dealer...

Ever notice how when the stealer doesn't have a clue ''its normal''.

Never heard of a salesman saying ''the wheels will fall off, but thats normal''.
 
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Old Oct 22, 2009 | 11:06 AM
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blackcrossfire07's Avatar
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Joined: Feb 2009
Posts: 2,089
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Default Re: A trip to the dealer...

I had a passenger window water leak on my coupe. Water was coming in near the triangle. There was a TSB out on the issue for wind noise and possible water leak. The window simply needed an adjustment on the height and angle of the window. It was finally fixed after I brought it back a few times. They ran it through the max care extended.... told me that it wouldn't have been covered but because they replaced a bolt it automatically became covered I think they did me a favor on that one!


Also I had the headlight replaced under the bumper to bumper coverage 3/36 miles. No questions asked.
 
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