i just wanted to take the time out of my workday and post this for you all to read.

i recently dropped my SRT6 off at my buddy's shop to remove the ECU and ship it out and do subsequent DYNO runs and testing. my buddy accidentally shipped my ECU to inMotion USA 'FITNESS' in michigan rather than InMotion USA tuning in Oregon!!!!!

needless to say, i was FREAKING out!!!!! i had no idea where my ecu was. i was finally contacted by a girl who worked there, saying she had my car part that "looked pretty important."

i told james about it, and he suggested i call rob at needswings since he lives in michigan.

long story short...... Rob lives over an hour away from this place, but sympathizing with my plight, drove all the way out there and fetched my ECU from this girl!!!! then shipped it out to james at inmotion today. only asking me to pay shipping charges.

this is WHY you all are constantly hearing me sing his praises. NeedsWings is a great example of not just quality control and service, but 'integrity' as well.

thank-you again Rob.

 

Well??

Did the ECU look "bulked" up??

 

Thats awesome..!

We all need a friend like Rob these days.

 

Nice write up! You would not find many people that would do what Rob did. Sounds like a stand up guy!

 

Brian,

LOL I was thinking the same thing. Actually I thought it is pretty ironic that a 135 pound body builder has his ECU sent to a fitness center!

J-fire no dis-respect Bud, but I just have to admit that I did get quite a chuckle out of it. I agree with you about Rob, he has gone out of his way to earn all of our business.

Stay safe ~ oh and I hope your ECU is "Pumped" when you get it back


Respectfully,


Paul (MisterTaz)

 

Jfire- Now that's a good one. Hip, hip, hooray. It's hard enough to compete with Rob's products, but his customer service is second to none.

 

Rob's customer service is phantastic!!! I can also tell this from my own experience...

 

LOL, are you still mocking my weight? or lack, thereof??? hahaha "bulked up."

i'm hoping inmotion puts my ECU on the juice for sure....

 

wow that was really nice!

 

That is a nice read there J-Fire and I wish more vendors/companies were like Rob/Needswings. That quote pretty much sums it up for me as well. IMO Rob and Needswings is hands down the best at customer service, innovation, workmanship and product for us all while keeping the costs reasonable. He will get all my future business if I can help it. Thanks Rob!

 

j-fire
That was a excellent thing Rob did, and you have every right to boast about how great a guy he his and how much you like Needswings products. I personally think the black powder coated twin air intake set up with matching plenums is a 10 out of 10.

 

How the hell did your buddy screw up that bad?

 

in a hurry. used a google maps address/business search.

they're both called InMotionUSA.

 

I guess you could say NeedsWings puts the Customer Service back in customer service ! KUDO's Rob !

 

haha thats great.. I had a great experience with needswings too, I wish they made more power adders for the NA's so I can do more business with them!

 

are you blushing yet Rob, come on are ya???? well, I like Rob a lot, but I like his girl friend better...she's cute...and a grt artist...sry Rob...just had to say it...good job buddy...see you in August...

 

Rob's costing me money! but his parts are worth it. Squirrel Crusher

 

To Funny Brian

Im sure when his ecu comes back from inmotion it will fee like its on roids.

 

That is phwat I was thinking too!

 

Rob, you are a class act!!