Have you had problems with your ignition?

Bought my new '04 this last Saturday, 48 hours later my key(s) wouldn't turn in the ignition. I am told that the igntion assembly, steering column, housing & other parts have to be replaced. The parts have to come off the assembly line & will take at least a week to get to LA, CA.
SCORE: ME=48 hours. THEM= 11+days.

Not to mention that Chrysler's Roadside Service tow guy ran the front end of my car into the driveway at the dealership. I also found scratches around the entire car. Now I have a claim with the Roadside Service folks.
It will have to go to the paint & body shop after it finally gets fixed.
SCORE: ME=48 hours. THEM=18+ days.

Stay tuned for final score.

 

did you get the problem fixed? Sounds like you need to turn (wiggle) the steering wheel a little before you try to turn the key. I had a simular problem and that simple little thing fixed the problem.

Does it happen with both keys?

 

I agree with jmackinjersey for the fix. I had the same problem and just turned the steering wheel to take the tension off of the key.

 

yeah when the steering wheel locks on benzos you have to wiggle the steering wheel to start them. not sure if that is how our car works to......

 

I've had similar problems with my ignition - but only temporary and intermittent. My problem is NOT because of tension on the steering wheel. I can be flat and level, no tension in steering wheel and the ignition won't turn until I keep wiggling the key (not the steering wheel) while attempting to turn it. I'm afraid I'll get stranded some day.

I posted this a few weeks ago and only got the "steering wheel" comments. I've had other cars where you can't turn the key with tension in steering wheel - this is different.

Let us know how the fix goes.