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Headlights Tsb

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Old May 17, 2009 | 12:33 PM
  #1 (permalink)  
Raj's Avatar
Raj
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Default Headlights Tsb

This is an easy fix.
My headlights both had foggy glass and would sweat.
Turns out it is a TSB and covered even under extended warranty.
Good thing too, because they must replace the whole unit which is $800CDN each.
If there is no damage to the front end of your car, it shouldnt be a problem.
 
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Old May 17, 2009 | 07:47 PM
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corfire's Avatar
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From: Rathdrum, Idaho
Default Re: Headlights Tsb

Originally Posted by Raj
This is an easy fix.
My headlights both had foggy glass and would sweat.
Turns out it is a TSB and covered even under extended warranty.
Good thing too, because they must replace the whole unit which is $800CDN each.
If there is no damage to the front end of your car, it shouldnt be a problem.
What extended warranty do you have, and which dealer fixed it?? My understanding is that the Chrysler Maxicare won't cover it?
 
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Old May 17, 2009 | 08:05 PM
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bluecoupe's Avatar
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From: Grimsby, Ontario
Default Re: Headlights Tsb

What dealer did you go to? I've got the extended warranty, Gold Plan Plus with the Maintenance Plan and the Dealer I bought my car from says my headlights are not covered under the extended warranty, only covered under the 3 year new car warranty. I called several other Chrysler Dealers in the "Golden Horseshoe" and they told me the same thing. I ended up buying a pair.
 
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Old May 17, 2009 | 08:21 PM
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old man's Avatar
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Default Re: Headlights Tsb

a tsb is not covered only recalls are covered under warranty
 
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Old May 17, 2009 | 08:31 PM
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Default Re: Headlights Tsb

Mine were covered under warranty also for "corroding"
 
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Old May 18, 2009 | 09:58 AM
  #6 (permalink)  
BoilerUpXFire's Avatar
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Default Re: Headlights Tsb

Originally Posted by old man
a tsb is not covered only recalls are covered under warranty
Please excuse my lack my lack of knowledge here, but....

Are TSB's only convered if the vehicle is under warranty or what? I was under the impression recalls got done no matter what the status of the warranty, but I am unaware on TSBs, someone mind setting me straight?

Thanks.
 
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Old May 18, 2009 | 10:06 AM
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old man's Avatar
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Default Re: Headlights Tsb

a tsb is only covered when the car is within the warranty
a recall is always covered
 

Last edited by old man; May 18, 2009 at 10:09 AM.
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Old May 18, 2009 | 03:11 PM
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BoilerUpXFire's Avatar
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Default Re: Headlights Tsb

Thanks 'old man' that is what I thought...
 
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Old May 18, 2009 | 09:24 PM
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Raj's Avatar
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Default Re: Headlights Tsb

I believe that I have the same extended warranty.
Either way, I insisted that "moisture in the light was a defect in the design" and not my problem. Therefore, I should not have to pay $800 for a new headlight.
After about an hour, they agreed and said that few if any parts for a 2005 Crossfire would actually show up in the Chrysler database as they are Mercedes parts.
Even now, I think the dealership does some kind of magic and just claims it as "goodwill".
 
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Old May 18, 2009 | 09:29 PM
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Raj
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Default Re: Headlights Tsb

As far as I know, recalls are only issued if they must do so.
Otherwise, it becomes a Technical Service Bulletin and the owner becomes responsible for reporting any issues.
TSBs are the 21st Century Recall.
 
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Old May 28, 2009 | 02:31 AM
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rakoom2002's Avatar
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Default Re: Headlights Tsb

I go back and forth between dealers when Im having an issue that needs to be fixed, namely tsb's, because ive noticed that its mainly at the dealers discretion. Some will fix when others wont.
 
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Old May 31, 2009 | 07:23 AM
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DMS Xfire's Avatar
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From: Roanoke, Virginia
Default Re: Headlights Tsb

Wow, I must have the only dealer who stands behind what they sell! I had 2 oxygen sensors, 2 headlamps, 2 door handles and 1 tape strip under the convertible top replaced, not to mention free state inspection, No cost and no chin music. There is exceptions to all rules, not all dealers are crooks. Most depend on repeat business and word of mouth. They got a good one from me! I forgot mention the Center Mount Stop light was also replaced.
 

Last edited by DMS Xfire; May 31, 2009 at 07:29 AM.
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Old May 31, 2009 | 10:41 AM
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oledoc2u's Avatar
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From: IN
Default Re: Headlights Tsb

I will find out this week, taking my list to my dealer...before parts dry up...
 
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Old Jun 30, 2009 | 12:07 PM
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Who RU's Avatar
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From: GREENSBURG, PA.
Default Re: Headlights Tsb

I had mine replaced yesterday @ NO CHARGE !!!
 
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Old Jul 1, 2009 | 12:40 PM
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Default Re: Headlights Tsb

DMS you might want to add you dealership here:
https://www.crossfireforum.org/forum...alerships.html

Question: Did this TSB get added to the list? where is the actual document located, I would like to see the details and see if I'd be covered.
-Steve
 
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Old Jul 1, 2009 | 11:31 PM
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Silverwolf1969's Avatar
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Default Re: Headlights Tsb

Originally Posted by smpshady
DMS you might want to add you dealership here:
https://www.crossfireforum.org/forum...alerships.html

Question: Did this TSB get added to the list? where is the actual document located, I would like to see the details and see if I'd be covered.
-Steve
Uh me too...my lights are foggin and i swear they have scratches on THE INSIDE???? I asked my dealer and he laughed at me saying TSB's only covered under the b 2 b warrantee ....Mine is a 2005 Roadster w/ 9000 miles was stored inside its whole life HAS TO BE A DESIGN DEFECT ....Chrysler should pay up... hell charge it to Fiat LOL sorry
 
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