I just realized something... my coat is not in the trunk. I put my Bible and folder in the trunk, and took my coat OUT of the trunk and put it in the passenger seat.
The lid is definitely not closed all the way... but I can't imagine what is in the way - maybe a pen fell out of my folder and is trapped under the lid or in the latch??
If I could only convince the car that the lid is closed, I could get the top to start going down. I am now thinking the emergency release might just work if I can get to it.
But, very probably, it's time for a trip to the dealer.

If they can get the top to go down, I don't know what else they can do except to try to get to the emergency release. I can't guess at any other thing they can try .... ?
MY ONLY HOPE: At this point, I'll take a few days and see if I can figure out a way to trick the car into thinking the lid is closed all the way, that way, i can lower the top (well, get the window to unlatch and the lid to open) so that I can attempt to get past the divider to the emergency release. Just gotta figure out what wires tell the BCM / Top Control Module that the lid is closed.