Originally Posted by Ian Michaels

I doubt that will work. The service department has denied the problem exists. Never seen one,, never heard of it. They want $115 to inspect something that is right in front of it. I have spoken to customer service and after giving the VIN number was told that my car didn't qualify for anything. Again, another Chrysler bonehead denying what should be apparent down the line. Chrysler has ruined every car company it has "partnered" up with from Maserati to Mercedes. Thank god Mercedes is out from under their mismanagement. They took Mercedes from number one on the JD Powers Rating to number 10. I have had a few mercedes in my time. If these crossfires were badged mercedes, this problem would have been taken care of a long, long time ago.