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Old Oct 29, 2013 | 09:05 PM
  #292 (permalink)  
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Mrmiata
Senior Member
Joined: Sep 2011
Posts: 9,595
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From: Kellyville, Ok
Default Re: Roadster rear window problem solved?

Have you actually reviewed this thread? These are not that old of a post..

Originally Posted by Jim A
mine is a sky blue, 2005, with 75,000 miles. As I stated earlier I spoke with to customer service people (customer service ha ha) and one supervisor and my window has been denied. I admit I lovre car. I am going to try a 2 part adhesive. I will open top toexpose window seperation in corners, glue and close top which tightens the window. I don't want to clamp because that has to be done with the top open and I believe when it is closed it has a pulling presure on the corners.
Originally Posted by sjcrossfire
Try calling Chrysler at this number 800-992-1997 if your car was originally sold in southeastern USA; otherwise, take it to a local reputable Chrysler dealer and ask for the Service Manager. My car was originally sold in northwest and not covered by extended warranty program and the service manager dealt with Chrysler and I paid a $200 co-pay for a new installed roof.
Originally Posted by sctr
Chrysler replaced the entire roof. Apparently there was a warranty replacement issued for 2005 models in 5 southern states. For some reason, although my Crossfire was originally purchased in one of the qualifying states, for some reason my VIN number wasn't included. I had an extended Chrysler warranty that expired the week after the window fell out, but as it was, I was covered. My dealer was extremely supportive as were the people at Chrysler customer service. Good luck!
Originally Posted by InTheMidst
Rear window in my 2005 roadster has started to separate like so many others. Called Chrysler. Told nothing they could do as the vehicle is out of warranty (71k miles) and NO recalls have been issued not even in the southern states previously mentioned in this forum. I'm in Southern California.

Filed a complaint and went on to file a complaint with NHTSA. This IS a safety issue.

I will try to find someone to do the adhesive repair talked about here. The top itself is in GREAT shape.
Originally Posted by awdspyder98
GREAT THREAD
I am SO glad I ran across this thread. I went outside and checked my rear window and yep... its coming apart where the glass meets the fabric. I just contacted Chrysler support because when I called the dealer they had no idea about it, and they verified my VIN was under the extended warranty and that I would need to take it to a authorized dealer and pay the diagnostics fee in order for them to verify its covered. I sure hope its covered!!!
Originally Posted by Rets
I just purchased a 2005 and took it to the dealer, said my vin was not in the recall so I have to keep on re-gluing the window back in
Originally Posted by GabbyHayes
>>Cars with original destination in the north that were transferred south and sold are being denied<<


Sounds fishy to me. In any case, call Chrysler at the number provided. They were courteous and helpful to me, and didn't try to weasel out of anything. Try it, you'll be glad you did.


Also, this is not an "Extended Warranty"....like those you have to pay for when the original warranty expires... like those from CarFax, etc. It is a no-cost Chrysler warranty. Chrysler did the right thing a few years back when they added this warranty because so many of the Crossfires were having the identical problem of the glass coming loose and/or falling out. They decided it was an obvious manufacturer's defect, and remedied the problem by adding the 10 year/100k warranty.


My 2005 was replaced totally free, with no hassle, by my local Chrysler dealer, 3 months ago.


Good luck.
 
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