Originally Posted by InfernoRedXfire

Terry, what was done is just horrible. Since they took it out of the box and left the box in your luggage I'm sure they thought you'd be long down the road before you noticed it missing and also making it hard to trace where you were when it disappeared.


Today I received an quality survey email from QI headquarters regarding our stay. I will report this dissatisfaction in my response. I am also going to write the ES QI manager and let them know the same. Hopefully the manager will set up a program for someone to return the jewelry anonymously. I encourage others here to do the same.