Originally Posted by
EUROCHARGED
It could be one of many reasons. The OBD II was kicked out during tuning process, the key was turned off at the wrong time, the car ran out of battery, etc.
No, we don't have a money back guarantee per say. But we will do a refund but there's a 25% restocking fee and shipping is not refundable.
We would need the ECU to find out if it was tuned or not. If you purchase a tune from us, we would send you a cable to help you read and write the tune. And after that your ECU will be in our database, so then we will be able to look it up again.
-Tiff
Okay good.. most likely "operator error" during flash..
As I noted.. already a 2 time customer with our other 2 Crossfires.. and had hooked your setup to #3 for obtaining the file we email you, for a possible "tuned or not" evaluation. You did already confirm it did not have "your" tune on it prior to me sending the file - verified via VIN...