I do. All newbs do that, it's not the fault of the person - its a sign of successful indoctrination. The industry teaches consumers to ONLY go to a dealer, they must beat this drum in order to keep the dealers alive.

Fact is, markup on new cars is not what it once was. By employing $15 an hour "technicians" and charging outrageous rates, dealers are now making their money dishonestly thru the service department - and the manufacturers are working hard to make sure this scheme works for their dealers. Take a look at our lousy, inaccurate and incomplete service manual - they force you to take the car to a dealer, where the "technician" can call the factory tech support center for help. (Of course, this does not work with the Crossfire, as the tech support chain has been disbanded due to the breakup of Diamler/Chrysler.)

Fortunately, we have developed quite a community of knowledge-sharing, trial and error and ingenuity; we can support these cars far better than any dealer out there.

And yes, I said it - Dealers are generally dishonest. I do not make that statement lightly. I also assert that they exploit their service department employees on a daily basis.