If anyone has had bad experiences, I think the forum would benefit from a thread searving as a "List of Bad Dealerships".

Be sure to mention why your experience was unacceptable.

 

Alex,
There ia a similar thread from about a year ago.

 

Ah-hah. Sorry about the redundancy, guys.

 

Meh. Time for a new one.


Marino Dodge Chrysler Jeep on Irving & Laramie in Chicago.

Told me to bring my car in at 7 am, and they'd fix my faulty spoiler. Did that, I had to ASK for the courtesy vehicle, and when I did, they seemed pissed that I did.

They never actually looked at the car, even though they told me that they would try to fix it that day. They just left it outside all day in the snow. At 6, after I called THEM, even though they said they would call ME and let me know what was happening with it, after I had arranged to come pick it up, they didn't offer to pick me up.

Needless to say I'm taking it to a Chrysler dealer in Elmhurst now.

 

Zimmer Chrysler in Burlington, KY. They had my car for two weeks to double check it after my accident because the car was still pulling to the left after the body shop had stretched the frame and shop number 1 performed an alignment. They performed a new alignment on the car and checked it against the specs they had for the car. When all numbers did not come back green they "tweaked" them so that they were. Then they proceeded to lie to me, the body shop, and my insurance company saying the car was 100% right, instantly came back with all numbers green and in spec and the pulling was due to my front left tire being slightly more worn down than the front. Also they told the insurance company they had worked on many crossfires and were the experts.... they had worked on 3 prior to mine according to the tech who actually was doing the work on my car(he was told to tweak the numbers by his manager).... In other words rather than doing what they were suppose to be doing and checking over the frame and all measurements for anything still bent they did a simple alignment and when it didn't fix the problem found a scape goat to get it out of their shop. The body shop ended up taking the car completly back apart and found the part of the uni body that meets with the a arm was bent a 1/2 inch. stretched that and it was fixed

 

Gran Prix Chrysler Jeep Subaru in Bethpage New york.

They gave me the runaround for months, then didn't honor my warranty. They damaged my car, and refused to fix it! They ripped of my good friend.

Don't ever go there!!! They suck!

 

Stay away from Hollywood Chrysler in Hollywood, Florida! When I brought my new roadster with "check engine" light on, they could not look at the problem for two days (even though I bought the car there). And as I was leaving, I was told to "bail out" if the engine started to make a bad noise. And they laughed! Funny! I solved the problem myself (thanks to this Forum) ... related to the gas cap that was not secure. When I brought the car to them for the scheduled appointment two days later, I wanted the codes read. The technician could not download ANY codes, he was very concerned, wanted to keep the car, but the service representative told me all was normal, and argued with me when all attempts to download codes read ERROR! They do not have a clue! Be afraid ... be very afraid!

 

Scary. Almost bought a used red coupe from that place. Actually. Another dealer offered me a brand new black coupe for 19,000 tho. Bought that one instead. =)

 

Could we start a thread called the Good, The Bad and The Ugly Dealerships?