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Puzzled

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Old Jul 17, 2013 | 06:41 PM
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SrWilliams's Avatar
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Default Puzzled

Fellas:

I am a little puzzled. From a USA company I purchased some chrome straits and other chrome pieces for my car, totaling about $375. The company had the straights in and had to order the other accessories from Germany. They told me it would take two weeks to come in from Germany. However, it has been two months and I have not heard from them.

It has been so long that I actually forgot the company who I made the purchase. I know they are U.S. because i have talked with them several times on the phone.

I got the referral from this forum and so I am hoping you guys can help me remember the U.S. company that sells chrome accent pieces for our x-fire. I need to get a hold of them and ask where are the rest of my parts

Any help will be greatly appreciated
 
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Old Jul 17, 2013 | 07:51 PM
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xfireon20z's Avatar
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Default Re: Puzzled

was it these guys?!?! Formerly known as AutoExclusive Korean Auto Imports
 
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Old Jul 17, 2013 | 07:58 PM
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SrWilliams's Avatar
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Default Re: Puzzled

Originally Posted by xfireon20z
was it these guys?!?! Formerly known as AutoExclusive Korean Auto Imports
Xfireon:

That's them!!!

Man I have been trying to figure this out for the last 2 weeks. Combing the internet, calling my credit card company, searching these forums, etc. All no luck. And here you have found them.

They got over $300 of my money and no product for about 3 months. So, I will be gettin on this right away.

Thanks a million
 
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Old Jul 17, 2013 | 08:26 PM
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xfireon20z's Avatar
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Default Re: Puzzled

yeah there kind of shady but they do have the products for our cars few places have...i have dealt with them b4 no problems but there customer service sucks big time good luck to getting your money or product...
 
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Old Jul 17, 2013 | 08:39 PM
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pizzaguy's Avatar
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Default Re: Puzzled

Make sure you let us know what comes of this if they don't make it right, we all know enough to stay away from them.
 
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Old Jul 17, 2013 | 09:51 PM
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Default Re: Puzzled

Originally Posted by xfireon20z
was it these guys?!?! Formerly known as AutoExclusive Korean Auto Imports
HA ...That's the first place that came to my mind but then I went to find the Auto Exclusive website I found it was gone so I didn't post it here
I didn't know they have a new name but thanks for sharing this
I have the chrome grill from years ago when it was Auto Exclusive
 
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Old Jul 17, 2013 | 10:47 PM
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Mrmiata's Avatar
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Default Re: Puzzled

If you have any thoughts of these let me know - stainless lower grill covers.. members car got totaled and these came in to his door like the next day.. He moved on to another car so I took them off his hands and already have a set on my car..

 
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Old Jul 17, 2013 | 11:03 PM
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SrWilliams's Avatar
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Default Re: Puzzled

Originally Posted by Mrmiata
If you have any thoughts of these let me know - stainless lower grill covers.. members car got totaled and these came in to his door like the next day.. He moved on to another car so I took them off his hands and already have a set on my car..

Yep, I already got them on my car as well.
 
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Old Jul 18, 2013 | 08:28 AM
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Default Re: Puzzled

Originally Posted by Mrmiata
If you have any thoughts of these let me know - stainless lower grill covers.. members car got totaled and these came in to his door like the next day.. He moved on to another car so I took them off his hands and already have a set on my car..

MrMiata, how much do you want for those? Send me a PM if you please.
 
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Old Jul 18, 2013 | 09:23 AM
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Mrmiata's Avatar
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Default Re: Puzzled

Originally Posted by smfrycruzr
MrMiata, how much do you want for those? Send me a PM if you please.
PM sent..
 
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Old Jul 18, 2013 | 09:42 AM
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rayth's Avatar
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From: Littleton, MA
Default Re: Puzzled

wow that company offers a real Carbon Fiber interior? Didn't know that existed.. I mean, I wouldn't spend that kind of money for it.. but good to know
 
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Old Jul 18, 2013 | 08:08 PM
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InfernoRedXfire's Avatar
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From: Dallas, the Republic of Texas
Default Re: Puzzled

Keep us updated on how it turns out. It would be disappointing to lose another accessory dealer.
 
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Old Jul 18, 2013 | 08:21 PM
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James1549's Avatar
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Default Re: Puzzled

I hope things work out for you. If you paid with a credit card, then it can easily be disputed by the bank and your funds returned. Good luck. James
 
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Old Jul 18, 2013 | 09:53 PM
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SrWilliams's Avatar
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Default Re: Puzzled

Great news everyone:

The company stood behind their brand and provided me a full refund.

It turns out that the items never left from their Germany suppliers because some of the manufacturers stop producing some of the parts without letting Korean Imports here in the U.S. know. So, they apologized and gave me back a full refund.

But to let everyone know Korean Import is still supplying Xfire accessories but you have to check with them first to see if some of the parts are actually still being produced by their manufacturers in Germany.

Again, thanks everyone for your concern and coming to my aid to help me get this resolved

SEE YYAA!
 
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Old Jul 18, 2013 | 10:02 PM
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xfireon20z's Avatar
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Default Re: Puzzled

i think they just buy the parts at wholesale from ctd germany glad to hear it worked out for you
 
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