Crossfire SRT6 A place to discuss SRT-6 specific topics.

Royal Gate Chrysler Jeep found me online!

Old Mar 7, 2009 | 11:35 AM
  #1 (permalink)  
Jesda's Avatar
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From: St Louis MO
Default Royal Gate Chrysler Jeep found me online!

Yep, the dealership that returned my car to me in this condition:



Found my post on another forum complaining about their poor diagnosis and their lack of professionalism. He joined that forum (a Nissan forum I frequent) and here's what he posted:

Originally Posted by wtever
If you would only tell the true story it would be amazing. How about
you bring in a crossfire to a dealership (having bought it at some
second hand place) You buy it from a place knowing the problems that it
has (it is listed on your paperwork) and don't have them fix it?????????????
the car is out of it's basic warranty so you have some half a** aftermarket
extended warranty through them. Of course their not going to cover it
because it is listed on the paperwork that you bought it with those problems. So, who is the retard???? As for the remainder of the story you can tell it however makes you feel better. You did not make a scene
and blah blah blah. Also who post comments about their chrysler crossfire on a site for Nissan, Infinit....Duh. Oh, lets not forget that the person who brings the car in for repairs----none of the paperwork matches for the owner of the car. Your title of your article should have been "my own incompetence"
This was my reply:

Hey genius.

Congratulations on bumping an old discussion and reminding people about how horribly incompetent, petty, and unprofessional you are. And thanks for helping me discover how friendly and well trained the staff are at Reuther Jeep Chrysler in Creve Coeur.



I also made sure to post this on local sports car forums, Chrysler forums, and Cadillac forums (I've owned a lot of cars, what can I say?). Amusingly, it was the guys on the Chrysler forum who confirmed what a bunch of incompetent idiots you were. Your dealership has a track record of stupidity.

By the way, the intercooler pump is NOT working JUST LIKE I TOLD YOU. Your technician needs to be retrained. You tried to scam the warranty company out of a $7000 supercharger when all the car needed was a $300 water pump.

Second, you didn't wash or vacuum our car and you returned it DISASSEMBLED.

I prepared a letter to send to your superiors as well as your regional Zone office, but this is far more satisfying.

As a reminder, here's what my car looked like when I picked it up:


Here's a few keywords for Google:
Royal Gate Dodge Chrysler Jeep incompetence ripoff scam Crossfire
Its amusing when a dealer goes to the trouble of bumping an old thread to lie in an attempt at defending itself. I let go of the issue and moved on weeks ago (ended up NOT sending a letter to his superiors) and found a nice dealership to take the car to, but now I intend to make a little crusade out of it.
 
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Old Mar 7, 2009 | 11:45 AM
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InfernoRedXfire's Avatar
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Joined: Jul 2007
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From: Dallas, the Republic of Texas
Default Re: Royal Gate Chrysler Jeep found me online!

Interesting. What is a Chrysler dealer doing in a Nissan forum to begin with? That being his only post makes me wonder who it really is.
 
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Old Mar 7, 2009 | 11:50 AM
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Jesda's Avatar
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From: St Louis MO
Default Re: Royal Gate Chrysler Jeep found me online!

Originally Posted by InfernoRedXfire
Interesting. What is a Chrysler dealer doing in a Nissan forum to begin with? That being his only post makes me wonder who it really is.
The specifics of his reply and his poor use of language lead me to believe that it is Greg, the service writer we dealt with and had trouble with from the beginning. It is his only post so I suspect he Googled the name of the dealership.
 
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Old Mar 7, 2009 | 12:08 PM
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Squirrel Crusher's Avatar
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Joined: Oct 2007
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From: Charlotte,NC
Default Re: Royal Gate Chrysler Jeep found me online!

If your trunk pannels were on when you dropped off your car,why did you accept the car as repaired with the pannels off. Not taking sides in this dispute,but I always inspect my repaired car before I ever drive off their lot. Squirrel Crusher
 
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Old Mar 7, 2009 | 12:16 PM
  #5 (permalink)  
Jesda's Avatar
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From: St Louis MO
Default Re: Royal Gate Chrysler Jeep found me online!

Originally Posted by Squirrel Crusher
If your trunk pannels were on when you dropped off your car,why did you accept the car as repaired with the pannels off. Not taking sides in this dispute,but I always inspect my repaired car before I ever drive off their lot. Squirrel Crusher
I have a reasonable expectation for service being completed in a competent manner. Not used to having to triple-check the work when I take my cars to Infiniti, BMW, or Cadillac dealers.

Perhaps I should lower my expectations when working with Chrysler. Hell, they didnt even reinstall the panels correctly.
 
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