How do I contact Chrysler?

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Sep 16, 2012 | 09:03 PM

#1 (permalink)

aplusbrian

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Joined: Jul 2012

Posts: 61

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How do I contact Chrysler?

I googled Chrysler CEO and came up with the following

Sergio Marchionne CEO
Ralph Gilles SRT Brand
Saad Chehab Chrysler Brand

I need to write to them about a problem I'm having with My SRT Convertible top and how bad their customer service has been regarding this.

Does anyone have an address and who should I contact?

Thanks
Brian

Sep 16, 2012 | 09:07 PM

#2 (permalink)

pizzaguy

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Joined: Jun 2009

Posts: 13,953

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From: Fort Worth, Texas

Re: How do I contact Chrysler?

I've got to ask - what's the deal with the top?

Sep 16, 2012 | 09:28 PM

#3 (permalink)

oledoc2u

Senior Member

Joined: Mar 2008

Posts: 14,599

Likes: 34

From: IN

Re: How do I contact Chrysler?

like me, he is probably in one of those states they say they won't cover.... mine is fine for now, but I will have my day soon....

Sep 16, 2012 | 09:52 PM

#4 (permalink)

pizzaguy

Administrator

Joined: Jun 2009

Posts: 13,953

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From: Fort Worth, Texas

Re: How do I contact Chrysler?

This whole thing about "your car was sold in a non-covered state" makes no sense. Both of my Roadsters were covered - too bad my back windows have never failed, I'd like a new top!

Sep 16, 2012 | 10:26 PM

#5 (permalink)

Ringmaster

Joined: Aug 2007

Posts: 264

Likes: 1

From: Dark Carnival

Re: How do I contact Chrysler?

When I had a complaint regarding the rust on my doors I sent an email through the webpage Here:

Chrysler - Contact Us

Go to "I need Customer Assistance" then "Send Us an Email".

They replied the next day.

Last edited by Ringmaster; Sep 16, 2012 at 10:28 PM.