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Anyone had the headlight replaced?

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Old Feb 20, 2008 | 03:03 PM
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jackei's Avatar
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Default Anyone had the headlight replaced?

I bought my car to the dealer to fix the foggy headlights last month. They put on some new caps and vents. 4 weeks later, the fog still there, so I bought it back to the dealer again, hoping to get a new headlight replacement. However I'm disappointed. The dealer said it takes time for the fog to go away. I told them it has been 4 weeks already, but they said I have to wait longer and told me to come back next month if still foggy.

Does anyone know how long I have to wait after the new caps and vents fix, for chrysler to approve further fix or replacement?
 
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Old Feb 20, 2008 | 05:43 PM
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Default Re: Anyone had the headlight replaced?

They Are Telling You Bullshit.....

Fog In Headlamps Is Caused By Condensation And If The Problem Has Not Been Fix The First Time By Replacing Headlamps, It Is Because The Replacement Headlamps Are Defective Too.

You Cannot Fix The Problems On Headlamps You Change Them Only Because Somewhere Around The Headlamp The Seal Is Broken And Water Is Coming In.

Go Back To The Dealer And Ask For Replacement And Nothing Else, Some Places Will Tell You That You Can Drill A Hole Underneath To Let The Air Come In. It Will Work But You Do Not Drive A 5000.00$ Car Right?
 
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Old Feb 20, 2008 | 06:42 PM
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Default Re: Anyone had the headlight replaced?

I don't think it's fog at all - I think the plastic loses somehow it's transparancy and that it was a manufacturing defect. Mine was having the same issue and, the week before the bumper to bumper warranty expired, I decided I had to act. One headlight was pretty bad and they ordered a new one on the spot. The other was only fairly bad and they installed a vent kit. They said that they could order a new headlight in a week or two if it was still foggy. Their warranty procedure for that issue required that they do the kit and wait a week or two.

Luckily, the weather got freezing a couple of days after that and the headlight with the vent kit filled up with ice. Hurrah! I drove to the dealer on the last day of my warranty, they ordered me a new headlight for the other side. Unfortunately I had to put the car into storage on that day so the new headlight is sitting in a box in the basement. Still, I'll have it replaced as soon as the car comes out of storage. The nice, clear headlights make a big difference. Make sure they replace them - if they won't, find another dealer.
 
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Old Feb 21, 2008 | 04:58 AM
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Sidez's Avatar
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Default Re: Anyone had the headlight replaced?

When I purchased the car one of my headlights was experiencing condensation, I took it to the dealer and had a vent kit installed, but that did not remedy the issue, so the second visit I had a new headlight installed and the hazing is gone..

Don't let them bullshit you, be persistent with them, otherwise you won't get what you want.. which is a new headlight.. the "it will go away" is a joke...
 
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Old Feb 21, 2008 | 02:01 PM
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Default Re: Anyone had the headlight replaced?

I'll go back to the dealer next week and see what happen.
 
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Old Feb 21, 2008 | 02:07 PM
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Cool Re: Anyone had the headlight replaced?

Under warranty they have to try the vent kit first, if that does not work then they will replace the headlamps entirely. be aware that you might get headlamps that are defective as a replacement, and thenthey will have to be replaced again.
 
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Old Feb 21, 2008 | 02:26 PM
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Default Re: Anyone had the headlight replaced?

Originally Posted by CrossfireLTD
Under warranty they have to try the vent kit first, if that does not work then they will replace the headlamps entirely. be aware that you might get headlamps that are defective as a replacement, and thenthey will have to be replaced again.
do you mean they may replace my headlights with another used one? or do you mean some new headlights also have the same foggy problems?
 
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Old Feb 21, 2008 | 07:04 PM
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Cool Re: Anyone had the headlight replaced?

Originally Posted by jackei
do you mean they may replace my headlights with another used one? or do you mean some new headlights also have the same foggy problems?

There is a good chance that there are still a few "NEW" defective headlamps out there.
 
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Old Feb 21, 2008 | 08:36 PM
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Default Re: Anyone had the headlight replaced?

Originally Posted by CrossfireLTD
There is a good chance that there are still a few "NEW" defective headlamps out there.
How do I know if it is the defective one? Do the "new new" one has a different part number? or do they have a different look or design than the old one?
 
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Old Feb 21, 2008 | 11:36 PM
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Cool Re: Anyone had the headlight replaced?

Originally Posted by jackei
How do I know if it is the defective one? Do the "new new" one has a different part number? or do they have a different look or design than the old one?
No....they look the same, my headlamps were replaced a total of three times before they installed the corrected headlamps.
 
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Old Feb 22, 2008 | 12:02 AM
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Default Re: Anyone had the headlight replaced?

Originally Posted by CrossfireLTD
No....they look the same, my headlamps were replaced a total of three times before they installed the corrected headlamps.
so how can you tell the replacement is a defective headlamp? do you just wait till it become foggy again?
 
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Old Feb 22, 2008 | 05:51 AM
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Default Re: Anyone had the headlight replaced?

i had mine replaced under warranty for outside haze .. seems like a few days after they were replaced it rained and i did see some small dropplets of water inside .. i ask the dealer they said that was normal , ya right

ya hanks for reminding me to check the headlights again ...
 
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Old Feb 22, 2008 | 05:56 AM
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Default Re: Anyone had the headlight replaced?

ok went outside it is raining here this morning , after driving to work light's were on while driving
went out to check and guess what ,, no water dropplets inside the headlight assemble they are clear ...
 
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Old Feb 27, 2008 | 04:11 PM
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Default Re: Anyone had the headlight replaced?

went back to dealer today, new headlights on order coming next week, yeah~
 
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Old Feb 28, 2008 | 06:36 AM
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Default Re: Anyone had the headlight replaced?

I'm going through the same thing right now. Waiting on the vent kit to come in first.
 
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Old Feb 28, 2008 | 09:19 PM
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Default Re: Anyone had the headlight replaced?

I've had my 07' Coupe for all of 5 hours
I have condensation in my headlights (both of them)
i have to go back to the dealer tomorrow and have them detail it..
and have them replace both of the lights

I'm hoping they'll let me keep the old ones
 
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Old Feb 29, 2008 | 09:55 AM
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Default Re: Anyone had the headlight replaced?

condensation on a 07 model?

I think the foggy headlight issue only affect the older model, some problems with the material of the plastic. The newer headlight is made with a different material.... and also corrected the vent design...

I'm a little confussed.. can someone correct me if I'm wrong?
 

Last edited by jackei; Feb 29, 2008 at 10:05 AM.
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Old Feb 29, 2008 | 04:01 PM
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Default Re: Anyone had the headlight replaced?

Originally Posted by jackei
Does anyone know how long I have to wait after the new caps and vents fix, for chrysler to approve further fix or replacement?
I didn't even really read your actual question. The answer is 2 weeks, according to the TSB. My dealer let me read the TSB. Go back and ask your dealer to show you where it says to wait two months. Ask to see the TSB. The're yankin' your chain. I don't know why dealers put up such a fuss when they get reimbursed for the labor anyways.
 
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Old Feb 29, 2008 | 04:28 PM
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Exclamation Re: Anyone had the headlight replaced?

Becouse there lazy and dont know what there doing.
 
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Old Feb 29, 2008 | 06:44 PM
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Default Re: Anyone had the headlight replaced?

Originally Posted by jackei
condensation on a 07 model?

I think the foggy headlight issue only affect the older model, some problems with the material of the plastic. The newer headlight is made with a different material.... and also corrected the vent design...

I'm a little confussed.. can someone correct me if I'm wrong?
I have an aftermarket extended warranty. Do I have to go to a Chrysler dealer to get the headlight replaced?
V
 
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