warrenty question

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Sep 8, 2008 | 04:57 PM

#1 (permalink)

supercrossfire

Thread Starter

Joined: Jun 2008

Posts: 187

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warrenty question

why are the people at mercedes almost ashamed at the fact that chrysler is part of their company? the reason i asked was cause i locked my only key to my roadster in the trunk so i called chrysler and they told me at least a week plus and arm and a leg, so i asked myself why not go to the mercedes dealership and it seemed as if no one had any idea what a chrysler crossfire was, anyways i would love to find out if i could go to them for all of warrenty stuff or even my oil changes i bought every possible warrenty for my car etc. the whole ten year thing and all. please if anyone can shed some light on this thought please do

Sep 9, 2008 | 08:03 AM

#2 (permalink)

itsky

Senior Member

Joined: Feb 2008

Posts: 4,084

Likes: 4

From: Tennessee

Re: warrenty question

Warranty issues will have to be handled by Chrysler as it is a Chrysler. Others have gone to MB dealers for non-warranty related issues and have had success. Other MB dealers won't give you the time of day.

Sep 9, 2008 | 08:05 AM

#3 (permalink)

rodimus

Forum Regular

Joined: Nov 2007

Posts: 1,102

Likes: 1

From: NY/NJ

Re: warrenty question

I've contacted 3 different local MB dealers and none of them will touch my car. I've read on here that some forum members have had some success though. I guess it just depends on the dealer.

Last edited by rodimus; Sep 9, 2008 at 08:24 AM.

Sep 9, 2008 | 12:10 PM

#4 (permalink)

AlG

Forum Regular

Joined: Jul 2007

Posts: 567

Likes: 1

From: Merrick, NY

Re: warrenty question

I don't understand why the M-B dealers won't fix our cars. If they sold one as used they would have to. I understand that they won't do the warranty work but regular repairs should be taken care of.